fix problems on IUP [iphone]

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IUP Mobile
Info:
company: Indiana University of Pennsylvania
: https://www.iup.edu/iupmobile
: www.iup.edu
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UI issue

user interface is hard to understand

Fix: Explore the app's help or tutorial section if available. Many apps include a guide to help users navigate the interface more effectively.... ⇲

buttons do not click

Fix: Ensure that your iPhone's screen is clean and free of any obstructions. Sometimes, dirt or screen protectors can interfere with touch sensit... ⇲

external links clutter the app

Fix: Look for a settings option to customize the display of external links. Some apps allow you to hide or minimize certain features. OR Consi... ⇲
 
Compatibility issue

desktop format poorly converted to mobile

Fix: Check for any mobile-specific settings within the app that may optimize the layout for your device. Look for a 'mobile view' option in the s... ⇲

no integration with D2L and Moodle

Fix: Check if there are any settings within the app that allow for integration with other platforms. Sometimes, these features are hidden in the... ⇲
 
Slow issue

IUP lags

Fix: Close any background apps that may be consuming resources. Double-tap the home button (or swipe up from the bottom on newer models) and swip... ⇲
 
Freezing issue

IUP freezes when viewing class schedule

Fix: Try uninstalling and reinstalling the app. This can resolve issues related to corrupted data or software bugs. OR Check your internet con... ⇲
 
Login issue

requires login every time to view schedule

Fix: Check if there is an option to stay logged in within the app settings. Look for a 'Remember Me' or 'Stay Signed In' option when logging in.... ⇲

authorization failure messages

Fix: Ensure that your login credentials are correct. Double-check your username and password before attempting to log in again. OR Clear the a... ⇲

IUP does not keep users signed in

Fix: Ensure that you have enabled the 'Stay Signed In' option when logging in. This can help maintain your session. OR Check your iPhone's set... ⇲
 
Bugs issue

event times do not reflect actual schedule

Fix: Check for any updates to the app that may address this issue. Go to the App Store and see if an update is available for IUP Mobile. OR Ma... ⇲

schedule does not include fall and spring break

Fix: Check if there are any settings within the app that allow you to customize the academic calendar view. Some apps have options to show or hid... ⇲
 
Notifications issue

no push notifications for emergencies

Fix: Check your iPhone's notification settings. Go to Settings > Notifications > IUP Mobile and ensure that notifications are enabled. OR Look... ⇲
 
Updates issue

version 2.0 removed access to my.iup

Fix: Check if there is an alternative way to access my.iup through the app or if it has been moved to a different section. OR Use a mobile bro... ⇲
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 what users are saying
Bad experience
66.7%

Good experience
22.2%

Neutral
11.1%

~ from our NLP analysis of 18 combined software ratings.

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 Private Data IUP collects from your iPhone
  1. Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
    • Usage Data
  2. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Identifiers
    • Usage Data