fix problems on FirstFinancial [iphone]

—— Run into issues on FirstFinancial ? Get help pending when official support gets back to you!

FirstFinancial Mobile Banking

Info:

company: First Financial Federal Credit Union of Maryland

: https://www.firstfinancial.org/resources/faqs/?faq_cat=online-mobile-banking

: www.firstfinancial.org

Chat with our AI-based FirstFinancial Support

🛠️ Common FirstFinancial Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

No auto-refresh

Fix: To manually refresh your account information, pull down on the account screen. This action typically triggers a refresh of the data displaye... ⇲

FirstFinancial has many bugs

Fix: Ensure that your app is updated to the latest version. Go to the App Store, search for FirstFinancial Mobile Banking, and tap 'Update' if av... ⇲

Manual login required after switching apps

Fix: Check your device settings to ensure that the app is allowed to run in the background. Go to Settings > FirstFinancial > Background App Refr... ⇲

Security issue

External accounts fail with 2FA enabled

Fix: Check the settings for your external accounts to ensure that 2FA is properly configured. Sometimes, re-entering your 2FA details can resolve... ⇲

FirstFinancial does not log out automatically

Fix: Manually log out of the app after each session by navigating to the settings or account section and selecting 'Log Out'. This ensures your a... ⇲

Privacy issue

Background snapshot not obscured

Fix: To enhance privacy, enable the 'Hide Sensitive Information' option in the app settings if available. This will obscure sensitive data when s... ⇲

Linked account balances visible to others

Fix: Review your privacy settings within the app to see if there are options to hide linked account balances from others who may use your device.... ⇲

Syncing issue

Transfer changes not reflected without relogging

Fix: After making a transfer, try refreshing the account screen by pulling down to see if the changes appear. If not, log out and log back in to... ⇲

Account issue

Frequent account unlocks required

Fix: Ensure that your password is strong but memorable. If you are frequently locked out, consider using a password manager to store your credent... ⇲

Payments issue

Zelle functionality inconsistent

Fix: Ensure that your Zelle account is properly linked within the app. Go to the Zelle section and verify your account settings. OR If Zelle i... ⇲

Bill pay feature not working

Fix: Check if your biller information is correctly entered. Go to the bill pay section and verify that all details are accurate. OR If the fea... ⇲

Freezing issue

FirstFinancial freezes and slow loading

Fix: Close any other apps running in the background to free up memory. Double-tap the home button and swipe up on apps to close them. OR If th... ⇲

UI issue

Difficult navigation

Fix: Familiarize yourself with the app layout by exploring each section. Take notes on where key features are located to improve your navigation... ⇲

Too much initial information displayed

Fix: Check if there are settings to customize your dashboard or home screen. Some apps allow you to select which information is displayed first.... ⇲

Have a specific Problem? Resolve Your Issue below:

what users are saying

Good experience

98.0%

Bad experience

1.0%

Neutral

1.0%

~ from our NLP analysis of 6,385 combined software ratings.

Switch to these Alternatives:

First Financial of New Mexico

Point Breeze Credit Union App

First Financial FCU

MECU Mobile

SECU - Maryland

APGFCU Mobile Banking

First Financial Bank Mobile

JHFCU

MD Unemployment for Claimants

BCCU Mobile Banking

Private Data FirstFinancial collects from your iPhone

Data Linked to You: The following data may be collected and linked to your identity:
- Financial Info
- Location
- Contact Info
- Contacts
- User Content
- Identifiers
- Usage Data
- Diagnostics
Data Not Linked to You: The following data may be collected but it is not linked to your identity:
- Diagnostics