fix problems on Linkind [iphone]

​

—— Run into issues on Linkind? Get help pending when official support gets back to you!

Linkind
Info:
company: LINGKAI Technology (Shenzhen) Co.,Ltd
: http://www.linkind.com
Chat with our AI-based Linkind Support
   Hello! How can I assist you?  

characters left:
 
Customization issue

No automatic color changing features

Fix: Check if there are any updates available for the app that might include this feature. Go to the App Store, search for Linkind, and see if an... ⇲

No way to use presets together on every bulb

Fix: Check if the app allows grouping of bulbs. If so, create a group and apply the desired presets to that group. OR Manually set each bulb t... ⇲

No preset scenes available

Fix: Create your own scenes manually by adjusting the settings for each bulb and saving them as a new scene if the app allows. OR Look for any... ⇲

Cannot add scene with presets

Fix: Try creating a scene without presets first, then add the presets afterward if the app allows it. OR Look for any app updates that might r... ⇲

Limited customization for presets

Fix: Explore all settings within the app to see if there are hidden options for customizing presets that you may have missed. OR Consider usin... ⇲
 
Updates issue

Presets removed from app

Fix: Look for any updates or announcements from the app regarding the removal of presets. Sometimes features are temporarily disabled for improve... ⇲

Linkind becomes unusable after updates

Fix: If the app becomes unusable after an update, try uninstalling and reinstalling it to see if that resolves the issue. OR Check for any kno... ⇲
 
Screen issue

Linkind becomes a blank white screen

Fix: Force close the app by swiping up from the bottom of the screen and swiping the app off the screen. Then reopen the app to see if it resolve... ⇲
 
UI issue

Eye sore white and yellow theme

Fix: Check if the app has a theme or appearance setting in the settings menu. If available, switch to a darker or more neutral theme. OR Use y... ⇲
 
Settings issue

Cannot control smart features throughout the day

Fix: Set up a schedule within the app for each smart feature you want to control. Look for a scheduling option in the app settings. OR Use a t... ⇲

No triggers based on sunset/sunrise

Fix: Check if there are any updates available for the app that might include this feature. If not, consider using a third-party automation app th... ⇲

Smart schedule not working

Fix: Double-check the schedule settings to ensure they are set correctly. Sometimes a small error can prevent the schedule from working. OR Tr... ⇲

Factory reset not working

Fix: Ensure you are following the correct procedure for a factory reset as outlined in the app's help section or user manual. OR If the factor... ⇲
 
Compatibility issue

No Apple Watch app for control

Fix: Check if there are any third-party apps available on the App Store that can control Linkind devices from your Apple Watch. OR Use Siri Sh... ⇲
 
Login issue

Requires account login every time

Fix: Ensure that the app is updated to the latest version, as this may fix login persistence issues. OR Check your iPhone's settings to see if... ⇲

Login issues with incorrect password

Fix: Use the 'Forgot Password' feature to reset your password and ensure you are entering the correct credentials. OR Check if there are any i... ⇲

Server exceptions on login

Fix: Try logging in again after a few minutes, as server issues can be temporary. If the problem persists, check for app updates. OR Clear the... ⇲
 
Network issue

Bluetooth connection prompts instead of WiFi

Fix: Go to the app settings and ensure that WiFi is selected as the preferred connection method. If not, switch it to WiFi. OR Reset your WiFi... ⇲

Lights disconnect from phone frequently

Fix: Ensure that your phone's Bluetooth and WiFi are stable. Try resetting your router if you are using WiFi. OR Check for firmware updates fo... ⇲

Linkind reads bulbs as offline frequently

Fix: Check your WiFi connection and ensure that the bulbs are within range of your router. Consider moving the router closer if possible. OR R... ⇲
 
Freezing issue

Linkind unresponsive

Fix: Force close the app and restart it. If it remains unresponsive, restart your iPhone to clear any temporary glitches. OR Uninstall and rei... ⇲
 
Account issue

No concurrent user capabilities

Fix: Check if the app has a sharing feature that allows you to invite other users to control the devices. If so, use that feature. OR As a wor... ⇲
 
Permissions issue

Location permission issue

Fix: Go to Settings > Privacy > Location Services and ensure that the Linkind app has permission to access your location. OR If the app still... ⇲
 
Ads issue

Ads added to app for paid product

Fix: Check if there is an option to purchase an ad-free version of the app or a subscription that removes ads. OR If ads are intrusive, consid... ⇲
  Have a specific Problem? Resolve Your Issue below:
characters left:


 what users are saying
Bad experience
69.6%

Good experience
20.7%

Neutral
9.8%

~ from our NLP analysis of 92 combined software ratings.

 Switch to these Alternatives:
AiDot
Sengled Home
Sengled Bluetooth
SYLVANIA Smart WiFi
Dreo
SYLVANIA Smart Home
LedRemote Led Light Controller
Cree Lighting
Kasa Smart
Cync (the new name of C by GE)

 Private Data Linkind collects from your iPhone
  1. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Diagnostics