fix problems on Spaces [iphone]

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—— Run into issues on Spaces? Get help pending when official support gets back to you!

Spaces: Creative workspaces
Info:
company: Regus
: https://www.spacesworks.com/contact/
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Security issue

Multiple memberships added without consent

Fix: 1. Review your account settings within the app to see if there are any active memberships listed. 2. If you find memberships you did not aut... ⇲
 
Account issue

Difficulties canceling membership

Fix: 1. Navigate to the account settings or membership section in the app. Look for a 'Cancel Membership' option. 2. Follow the prompts carefully... ⇲

Unclear cancellation policy for monthly plans

Fix: 1. Review the membership terms and conditions within the app or on the website to find the cancellation policy. 2. Document any relevant inf... ⇲
 
Payments issue

Unauthorized charges after cancellation

Fix: 1. Review your bank statements to identify the charges and the dates they occurred. 2. Contact your bank or credit card company to dispute t... ⇲

Credit card not accepted during booking

Fix: 1. Ensure that your credit card is valid and has sufficient funds. 2. Check if the card type is accepted by the app (e.g., Visa, MasterCard)... ⇲

Re-entering credit card info for each booking

Fix: 1. Check if there is an option to save your payment information in the app settings. Enable this feature if available. 2. Ensure that you ar... ⇲

Hidden fees during membership sign-up

Fix: 1. Review the membership terms and conditions carefully before signing up to understand all fees involved. 2. If you notice any unexpected c... ⇲
 
Permissions issue

Invasive app requirements for internet access

Fix: 1. Review the app's privacy policy to understand why it requires internet access. 2. If you are uncomfortable with the permissions, consider... ⇲
 
UI issue

Room number not displayed in reservations

Fix: 1. Check your reservation details in the app to see if the room number is listed there. 2. If not, try refreshing the app or logging out and... ⇲

Cumbersome check-in process

Fix: 1. Review the check-in instructions provided in the app or via email to ensure you are following the correct steps. 2. Arrive at the locatio... ⇲

Poor user experience

Fix: 1. Familiarize yourself with the app's features by exploring the help section or tutorials if available. 2. Provide feedback on specific are... ⇲
 
Support issue

Slow email response from customer service

Fix: 1. Check the app for any FAQs or help sections that may address your issue without needing to wait for a response. 2. If you have not receiv... ⇲
 
Screen issue

Blank screen after account creation

Fix: 1. Force close the app by swiping it away in the app switcher and then reopen it. 2. Restart your iPhone to refresh the system. OR 1. If... ⇲
 
Bugs issue

Virtual key feature not working

Fix: 1. Ensure that your app is updated to the latest version, as updates may fix bugs related to the virtual key feature. 2. Check your phone's... ⇲

Frequent app errors and automatic sign-outs

Fix: 1. Clear the app cache by going to Settings > General > iPhone Storage > Spaces > Offload App. Then reinstall the app. 2. Ensure that your i... ⇲
 
Compatibility issue

Spaces not full screen on iPhone Xs Max

Fix: 1. Check for any app updates in the App Store that may address display issues. 2. Adjust your iPhone's display settings by going to Settings... ⇲
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 what users are saying
Good experience
63.5%

Bad experience
31.3%

Neutral
5.2%

~ from our NLP analysis of 96 combined software ratings.

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 Private Data Spaces collects from your iPhone
  1. Data Linked to You: The following data may be collected and linked to your identity:
    • Location
  2. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Identifiers
    • Diagnostics