fix problems on Pear Chef [iphone]

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—— Run into issues on Pear Chef? Get help pending when official support gets back to you!

Pear Chef
Info:
company: Pear LLC
: https://www.pearchef.com/contact/
: www.pearchef.com
Chat with our AI-based Pear Chef Support
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Login issue

Pear Chef requires frequent logins

Fix: Ensure that you are using the 'Remember Me' feature during login. This can help keep you logged in between sessions. If this option is not a... ⇲
 
UI issue

Confusing menu layout

Fix: Take some time to explore the app's menu and familiarize yourself with its layout. Look for a 'Help' or 'Tutorial' section within the app th... ⇲
 
Settings issue

Difficult to check allergies

Fix: Check if the app has a dedicated section for dietary preferences or allergies. If available, make sure to input your allergies to filter out... ⇲
 
Bugs issue

Food quality is poor

Fix: Read reviews and ratings for specific dishes before ordering. This can help you choose higher-quality options based on other users' experien... ⇲

Food is reheated

Fix: Look for restaurants that specify 'freshly made' or 'made to order' in their descriptions. This can help you avoid reheated food. OR If y... ⇲

Moldy or rotten food

Fix: Inspect the food upon delivery. If you notice any issues, take a photo and report it through the app immediately to ensure a resolution. O... ⇲
 
Loading issue

Late deliveries

Fix: Order during less busy times to increase the chances of timely delivery. Peak hours can lead to delays due to high demand. OR Track your... ⇲
 
Updates issue

No updates on order status

Fix: Check the app's settings to ensure notifications are enabled. This can help you receive updates about your order status. OR Refresh the o... ⇲
 
Support issue

Limited customer service contact options

Fix: Look for a 'Help' or 'Support' section within the app that may provide FAQs or troubleshooting tips. OR Utilize any available in-app chat... ⇲
  Have a specific Problem? Resolve Your Issue below:
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 what users are saying
Good experience
59.1%

Bad experience
40.9%

Neutral
0.0%

~ from our NLP analysis of 22 combined software ratings.

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 Private Data Pear Chef collects from your iPhone
  1. Data Linked to You: The following data may be collected and linked to your identity:
    • Location
  2. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Usage Data
    • Diagnostics