fix problems on Monumental+ [iphone]

—— Run into issues on Monumental+? Get help pending when official support gets back to you!

Monumental+

Info:

company: Monumental Sports & Entertainment

: http://www.monumentalsportsnetwork.com/

: www.monumentalsportsnetwork.com

Chat with our AI-based Monumental+ Support

🛠️ Common Monumental+ Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

Monumental+ freezes while watching stream

Fix: 1. Close the app completely by double-tapping the home button (or swiping up from the bottom on newer iPhones) and swiping the Monumental+ a... ⇲

Frequent login issues

Fix: 1. Ensure you are entering the correct username and password. If unsure, use the 'Forgot Password' feature to reset it. 2. Clear the app's c... ⇲

Video issue

Inconsistent streaming quality

Fix: 1. Check your internet speed using a speed test app; a minimum of 5 Mbps is recommended for streaming. 2. Lower the video quality in the app... ⇲

Delayed live stream

Fix: 1. Check your internet speed and switch to a more stable connection if necessary. 2. Lower the video quality in the app settings to reduce b... ⇲

Ads issue

Commercials interrupt live gameplay

Fix: 1. Check if there is an option in the app settings to minimize or skip commercials. 2. Consider upgrading to a premium subscription if avail... ⇲

Crashes issue

Monumental+ crashes during casting

Fix: 1. Ensure both your iPhone and the casting device (like a smart TV) are on the same Wi-Fi network. 2. Restart both your iPhone and the casti... ⇲

Monumental+ crashes randomly

Fix: 1. Ensure your iPhone is updated to the latest iOS version. 2. Clear the app's cache by going to Settings > General > iPhone Storage > Monum... ⇲

Compatibility issue

Poor compatibility with smart TVs

Fix: 1. Check if your smart TV has the latest firmware updates installed. 2. Use an HDMI cable to connect your iPhone directly to the TV as a wor... ⇲

Endless login loops

Fix: 1. Clear the app's cache by going to Settings > General > iPhone Storage > Monumental+ > Offload App, then reinstall it. 2. Restart your iPh... ⇲

Audio issue

Audio continues playing after exiting app

Fix: 1. Force close the app by double-tapping the home button and swiping it off the screen. 2. Restart your iPhone to reset any audio processes.... ⇲

Playback issue

No ability to resume watching from where left off

Fix: 1. Check if the app has a 'Continue Watching' feature in the menu. 2. Manually note the timestamp before exiting the app to resume later.... ⇲

Loading issue

Monumental+ often stuck on loading screen

Fix: 1. Close the app completely and restart it. 2. Check your internet connection and switch between Wi-Fi and cellular data. OR 1. Clear the... ⇲

Notifications issue

Notifications prompt appears repeatedly

Fix: 1. Go to Settings > Notifications > Monumental+ and adjust the notification settings to your preference. 2. Check if there is an option with... ⇲

Casting issue

Inability to cast to devices

Fix: 1. Ensure both your iPhone and the casting device are on the same Wi-Fi network. 2. Restart both devices to refresh their connections. OR... ⇲

UI issue

Monumental+ displays score before watching

Fix: 1. Check if there is a setting in the app to disable notifications or score updates while watching. 2. Avoid checking social media or news s... ⇲

Poor user interface

Fix: 1. Familiarize yourself with the app's layout by exploring all menus and options. 2. Check for any user guides or FAQs within the app that m... ⇲

Payments issue

High subscription cost for limited service

Fix: 1. Review the subscription plans available and see if there are any promotions or discounts. 2. Consider sharing a subscription with family... ⇲

Permissions issue

Inaccurate viewing area restrictions

Fix: 1. Check your account settings to ensure your location is correctly set. 2. Use a VPN service to access content if you believe the restricti... ⇲

Recommendations issue

Unwanted video content suggestions

Fix: 1. Check if there is an option in the app settings to customize or turn off content suggestions. 2. Use the 'Not Interested' option on unwan... ⇲

Support issue

Difficult ticket transfer process

Fix: 1. Review the app's help section for detailed instructions on ticket transfers. 2. Ensure you are following the correct steps as outlined in... ⇲

Buffering issue

Frequent buffering issues

Fix: 1. Check your internet speed and ensure it meets the minimum requirements for streaming. 2. Close other applications that may be using bandw... ⇲

Have a specific Problem? Resolve Your Issue below:

what users are saying

Good experience

82.8%

Bad experience

13.7%

Neutral

3.5%

~ from our NLP analysis of 1,981 combined software ratings.

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Private Data Monumental+ collects from your iPhone

Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
- Contact Info
- Identifiers
Data Linked to You: The following data may be collected and linked to your identity:
- Purchases
- Contact Info
- Identifiers
Data Not Linked to You: The following data may be collected but it is not linked to your identity:
- Contact Info
- Usage Data
- Diagnostics

Cost of Subscriptions

Monthly Plan: $19.99 Get full access to content for a month
Annual Plan: $199.99 Get full access to content for a year