fix problems on Hestan Cue [iphone]

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—— Run into issues on Hestan Cue? Get help pending when official support gets back to you!

Hestan Cue
Info:
company: Hestan Smart Cooking
: http://www.hestancue.com/
: www.hestancue.com
Chat with our AI-based Hestan Cue Support
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Video issue

Cannot preview cooking steps with videos

Fix: Check if there are any settings within the app that allow you to enable video previews. If not, consider looking for video tutorials on the... ⇲
 
Login issue

Hestan Cue frequently logs users out

Fix: Ensure that your device's software is up to date, as compatibility issues can cause frequent logouts. Go to Settings > General > Software Up... ⇲
 
Network issue

Connectivity issues with Bluetooth

Fix: Make sure Bluetooth is enabled on your iPhone and that the Hestan Cue device is in pairing mode. Go to Settings > Bluetooth and ensure the d... ⇲
 
Crashes issue

Hestan Cue crashes and fails to load

Fix: Force close the app by swiping up from the bottom of the screen (or double-clicking the home button) and swiping the app off the screen. The... ⇲
 
Payments issue

Limited recipe access without purchasing additional cookware

Fix: Explore the free recipes available within the app and consider adapting them to the cookware you already own. Many recipes can be modified t... ⇲
 
UI issue

Poor navigation and user experience

Fix: Familiarize yourself with the app's layout by exploring all menus and options. Take notes on where specific features are located to improve... ⇲

No back button for recipe navigation

Fix: Use the device's gesture controls (swipe from the left edge of the screen) to navigate back to the previous screen if the app does not provi... ⇲

Hestan Cue is not user-friendly

Fix: Take time to explore the app's features and settings to better understand how to use it effectively. Consider watching tutorial videos if av... ⇲
 
Settings issue

Inability to save favorite recipes

Fix: Keep a separate digital or physical notebook where you can jot down your favorite recipes from the app for easy access. OR Use screenshot... ⇲
 
Customization issue

No option to select recipes by cook time

Fix: Manually filter recipes by cook time by reviewing the estimated cooking times listed in the recipe descriptions and noting your preferences.... ⇲

Limited variety of recipes

Fix: Supplement the app with other cooking apps or websites that offer a wider variety of recipes to expand your cooking repertoire. OR Join c... ⇲
 
Compatibility issue

Hestan Cue does not support multiple devices in profile

Fix: Create separate user profiles on each device if possible, allowing you to maintain individual settings and preferences for each device. OR... ⇲
 
Performance issue

Inconsistent performance and reliability

Fix: Regularly restart your device to clear any temporary issues that may affect app performance. This can help improve reliability. OR Monito... ⇲
 
Support issue

No assistance or guidance in app

Fix: Look for online resources such as forums, FAQs, or user guides that may provide additional assistance and tips for using the app effectively... ⇲
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 what users are saying
Good experience
56.2%

Bad experience
37.1%

Neutral
6.7%

~ from our NLP analysis of 89 combined software ratings.

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 Private Data Hestan Cue collects from your iPhone
  1. Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
    • Contact Info
    • Identifiers
    • Usage Data
  2. Data Linked to You: The following data may be collected and linked to your identity:
    • Contact Info
    • User Content
    • Identifiers
    • Usage Data
    • Diagnostics
  3. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Diagnostics