fix problems on SimpleX Chat [iphone]

—— Run into issues on SimpleX Chat? Get help pending when official support gets back to you!

SimpleX Chat: secure messenger

Info:

company: SimpleX Chat

: https://github.com/simplex-chat/simplex-chat/issues

: simplex.chat

Chat with our AI-based SimpleX Chat Support

🛠️ Common SimpleX Chat Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

Missing ability to include images in welcome message

Fix: Currently, SimpleX Chat does not support including images in welcome messages. As a workaround, you can send a separate message with the ima... ⇲

Messages not delivered if recipient hasn't opened app

Fix: This is a design choice of SimpleX Chat to ensure privacy. To ensure your messages are seen, encourage your contacts to open the app regular... ⇲

UI issue

Inefficient navigation with iOS Voiceover

Fix: To improve navigation with VoiceOver, ensure that you are using the latest version of iOS and SimpleX Chat. You can also try adjusting the V... ⇲

Issues with Chinese input

Fix: Ensure that your keyboard settings are correctly configured for Chinese input. Go to Settings > General > Keyboard > Keyboards and add the a... ⇲

Messages issue

Confusing self-deleting message feature

Fix: To better understand the self-deleting message feature, refer to the app's help section or user guide, if available. This can provide clarit... ⇲

Cannot attach multiple pictures with descriptions

Fix: Currently, SimpleX Chat may not support attaching multiple pictures with descriptions. As a workaround, you can send pictures one at a time... ⇲

Compatibility issue

Lack of web app

Fix: Currently, there is no web app available for SimpleX Chat. As a workaround, you can use your iPhone to access the app and utilize features l... ⇲

Crashes issue

Frequent crashes

Fix: To reduce crashes, ensure that your app is updated to the latest version. Go to the App Store, check for updates, and install any available... ⇲

SimpleX Chat crashes after update

Fix: If the app crashes after an update, try restarting your iPhone. This can help clear any temporary issues caused by the update. OR If the... ⇲

Audio issue

Audio input selection broken on iOS

Fix: Check your device settings to ensure that SimpleX Chat has permission to access your microphone. Go to Settings > Privacy > Microphone and m... ⇲

Notifications issue

Slow notifications

Fix: Check your notification settings for SimpleX Chat. Go to Settings > Notifications > SimpleX Chat and ensure that notifications are enabled a... ⇲

Notifications arrive late

Fix: Check your device's Do Not Disturb settings. Go to Settings > Do Not Disturb and ensure it is turned off or configured correctly to allow no... ⇲

Network issue

Connection errors when adding new chats

Fix: Ensure that you have a stable internet connection when trying to add new chats. You can switch between Wi-Fi and mobile data to see if the i... ⇲

Can't connect to server

Fix: Check your internet connection to ensure it is stable. You can try switching between Wi-Fi and mobile data to see if that resolves the issue... ⇲

Bugs issue

Problems with sentence autofill on iOS 17

Fix: Check your keyboard settings to ensure that autocorrect and predictive text are enabled. Go to Settings > General > Keyboard and toggle on '... ⇲