—— Run into issues on Space 4D+? Get help pending when official support gets back to you!
—— Experiencing any of these problems? Get a solution tailored for you below;
Fix: If the phone holder is broken, check if it can be repaired. Look for any loose screws or parts that can be tightened. If the holder is made... ⇲
Fix: Ensure that the goggles are properly calibrated and compatible with the Space 4D+ app. Check the user manual for any specific setup instruct... ⇲
Fix: Check for any available updates for the Space 4D+ app in the App Store. Sometimes, missing features can be resolved with the latest version... ⇲
Fix: Adjust the zoom sensitivity settings within the app, if available. Look for options that allow you to control the speed of zooming in and ou... ⇲
Fix: Close any background applications that may be consuming resources on your iPhone. Double-tap the home button (or swipe up from the bottom on... ⇲
Fix: Ensure that you are using the app in a stable environment. Avoid using it in areas with a lot of movement or vibrations. If using goggles, m... ⇲
Fix: Check your internet connection. A slow or unstable connection can cause loading issues. Try switching from Wi-Fi to mobile data or vice vers... ⇲
Fix: Check for any available updates for the app in the App Store. If the app is outdated, it may not load properly. Update it if necessary. OR... ⇲
Fix: Adjust the settings within the app to enhance the visual experience. Look for options related to graphics or display settings that may impro... ⇲
Fix: Check the compatibility list on the Space 4D+ website or app description to see if your phone model is supported. If it is not, consider usi... ⇲
Fix: Ensure that the phone holder is securely attached and that the phone is properly seated in the holder. If the holder is loose, consider usin... ⇲
Fix: Ensure that the cards are clean and free from any damage. If they are dirty, gently clean them with a soft cloth. Also, check if the cards a... ⇲
Fix: Check the app for any options to download or purchase additional cards. Sometimes, new content is available through in-app purchases or upda... ⇲
Fix: Double-check the code you are entering for any typos or errors. Ensure that you are using the correct case (uppercase/lowercase) as codes ar... ⇲
Fix: Check if there are any settings within the app that allow you to enable or display star information. Sometimes, features can be toggled on o... ⇲