—— Run into issues on Del Taco? Get help pending when official support gets back to you!
—— Experiencing any of these problems? Get a solution tailored for you below;
Fix: Force close the app by double-tapping the home button (or swiping up from the bottom on newer iPhones) and swiping the Del Taco app off the... ⇲
Fix: Ensure that ApplePay is set up correctly on your device. Go to Settings > Wallet & Apple Pay and check that your cards are added and that Ap... ⇲
Fix: Check if the app is updated to the latest version, as updates may include additional menu items. Go to the App Store and update if necessary... ⇲
Fix: Check if there are any customization options available in the app by tapping on the items you wish to customize. Some options may be hidden... ⇲
Fix: Check if the app has a 'Schedule Order' feature in the ordering section. If not, consider calling the restaurant to arrange a pickup time.... ⇲
Fix: Review the menu in the app for any allergen information or dietary options. If not available, check the Del Taco website for more details.... ⇲
Fix: Review the rewards program details in the app. Look for a help or FAQ section that explains how the rewards system works and how to earn poi... ⇲
Fix: Take time to explore the rewards section of the app. Familiarize yourself with how to select rewards before placing an order to make the pro... ⇲
Fix: Before finalizing your order, take a moment to review the items in your cart. If the app does not allow this, consider writing down your ord... ⇲
Fix: Try tapping on the item in your cart to see if an option to remove it appears. If not, consider starting a new order. OR If the app is un... ⇲
Fix: Ensure you have a stable internet connection when placing your order. If the connection is weak, try switching to Wi-Fi or moving closer to... ⇲
Fix: Check the Del Taco website for nutritional information, as it may not be available in the app but can be found online. OR If you have spe... ⇲
Fix: Double-check that your payment information is entered correctly in the app. Go to the payment settings and verify your card details. OR T... ⇲
Fix: Go to the payment settings in the app and ensure that the 'Remember Payment Information' option is enabled if available. OR If the app co... ⇲
Fix: Check the app's help section for information on the refund process, as it may provide specific steps to follow. OR If you need a refund,... ⇲
Fix: After an update, restart your iPhone to clear any temporary glitches that may be causing the app to crash. OR If the app continues to cra... ⇲
Fix: Review the terms and conditions of the rewards program in the app to understand how points can be redeemed for free items. OR Keep track... ⇲
Fix: When placing an order, double-check your selections to ensure accuracy. If an item is missing, report it to the restaurant immediately. OR... ⇲
Fix: Review the terms of the offers in the app to confirm if they are only valid for online orders. If so, plan to use the app for those offers.... ⇲
Fix: Utilize the in-app help or FAQ section to find answers to common questions before seeking further assistance. OR If you need to contact s... ⇲
Fix: Ensure your app is updated to the latest version, as updates often fix bugs related to payment processing. OR Try clearing the app's cach... ⇲
Fix: Make sure your app is connected to your account properly. Log out and log back in to refresh the connection. OR If integration issues per... ⇲
Fix: Consider placing your order through the app for pickup instead of using the drive-thru to save time. OR If you must use the drive-thru, t... ⇲
Fix: If you are locked out, use the 'Forgot Password' feature to reset your password and regain access to your account. OR Ensure you are ente... ⇲
Fix: Check your email for any confirmation or promotional emails from Del Taco that may contain offers. Sometimes, offers are sent after account... ⇲