fix problems on Smappee [iphone]

—— Run into issues on Smappee? Get help pending when official support gets back to you!

Smappee

Info:

company: Smappee NV

: http://www.smappee.com/support

: www.smappee.com

Chat with our AI-based Smappee Support

🛠️ Common Smappee Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

Inaccurate appliance detection

Fix: 1. Ensure that your Smappee device is properly installed and connected to your Wi-Fi network. Check the installation guide for any specific... ⇲

Limited historical usage comparison

Fix: 1. Use the app's built-in features to manually track and compare your usage over time. Take screenshots of your usage data weekly or monthly... ⇲

UI issue

Poor graphing functionality

Fix: 1. Try adjusting the time frame or parameters of the graph in the app settings. Sometimes, changing the view from daily to weekly or monthly... ⇲

Payments issue

API access requires additional payment

Fix: 1. Review the app's documentation to understand what features are available without API access. You may find alternative ways to achieve you... ⇲

Crashes issue

Smappee crashes on splash screen

Fix: 1. Restart your iPhone to clear any temporary glitches that may be causing the app to crash. 2. Ensure that your iPhone's operating system i... ⇲

Bugs issue

Inconsistent load monitoring

Fix: 1. Check the placement of the Smappee device. Ensure it is installed in a location that allows it to monitor the load effectively without in... ⇲

Fails to detect major appliances

Fix: 1. Ensure that the major appliances are plugged into the correct outlets that the Smappee device is monitoring. 2. Check the compatibility o... ⇲

Frequent false readings of appliance usage

Fix: 1. Recalibrate the Smappee device by going to the settings in the app and selecting 'Recalibrate'. This can help improve the accuracy of rea... ⇲

Features issue

Limited data export options

Fix: 1. Use the app's screenshot feature to capture important data and save it for your records. 2. Manually log the data into a spreadsheet for... ⇲

Have a specific Problem? Resolve Your Issue below:

what users are saying

Good experience

81.0%

Bad experience

19.0%

Neutral

0.0%

~ from our NLP analysis of 42 combined software ratings.

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Private Data Smappee collects from your iPhone

Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
- Identifiers
- Diagnostics
Data Linked to You: The following data may be collected and linked to your identity:
- Contact Info
- Identifiers
- Diagnostics
Data Not Linked to You: The following data may be collected but it is not linked to your identity:
- Location
- User Content
- Usage Data