fix problems on Tata 1mg [iphone]

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—— Run into issues on Tata 1mg? Get help pending when official support gets back to you!

Tata 1mg - Healthcare App
Info:
company: TATA 1mg Healthcare Solutions Pvt Ltd
: https://www.1mg.com/contactUs
: www.1mg.com
Chat with our AI-based Tata 1mg Support
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Bugs issue

Incorrect deliveries

Fix: If you receive an incorrect delivery, take a clear photo of the items received and compare them with your order. Use the app's support featu... ⇲
 
Support issue

Delayed response to issues

Fix: To expedite responses, use the in-app chat feature for immediate assistance. This often provides quicker responses than email or phone calls... ⇲

Automated chat responses

Fix: If you find the automated responses unhelpful, try to ask specific questions that may trigger a human response. For example, instead of aski... ⇲

No customer care number

Fix: Use the in-app chat feature or email support to get assistance. These methods are often the primary means of communication for many apps, in... ⇲

Late sample collection

Fix: If your sample collection is delayed, check the app for any notifications regarding your appointment. Sometimes, delays are communicated thr... ⇲

Excessive calls for test additions

Fix: To manage excessive calls, inform the customer service representative during one of the calls that you prefer to receive updates via the app... ⇲
 
Account issue

Missing date of birth on reports

Fix: Check your profile settings in the app to ensure that your date of birth is correctly entered. If it is missing, update it and save the chan... ⇲

Poor order reflection in account

Fix: If your orders are not reflecting correctly, try logging out of the app and logging back in. This can refresh your account data and may reso... ⇲
 
UI issue

User interface errors

Fix: If you encounter user interface errors, try closing the app completely and reopening it. This can often resolve temporary glitches. If the p... ⇲

Confusing processes

Fix: Take time to explore the app's features and read through any available guides or FAQs. Familiarizing yourself with the app can help clarify... ⇲
 
Loading issue

Blank screens and slow loading

Fix: Ensure that your internet connection is stable. If you are on Wi-Fi, try switching to mobile data or vice versa to see if the loading improv... ⇲
 
Payments issue

Hidden costs on deliveries

Fix: Before placing an order, review the total cost breakdown in the app. Look for any additional fees listed before confirming your purchase. Th... ⇲

Payment glitches

Fix: If you experience payment glitches, ensure that your payment method is valid and has sufficient funds. Check your payment settings in the ap... ⇲
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 what users are saying
Good experience
95.5%

Bad experience
3.3%

Neutral
1.3%

~ from our NLP analysis of 1,014 combined software ratings.

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 Private Data Tata 1mg collects from your iPhone
  1. Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
    • Usage Data
  2. Data Linked to You: The following data may be collected and linked to your identity:
    • Financial Info
    • Identifiers
    • Usage Data
  3. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Usage Data
    • Diagnostics