—— Run into issues on WION News- Live World News? Get help pending when official support gets back to you!
—— Experiencing any of these problems? Get a solution tailored for you below;
Fix: Check if your iPhone is running on iOS 13 or later, as dark mode is a system-wide feature. Go to 'Settings' > 'Display & Brightness' and sel... ⇲
Fix: Adjust the font size for the entire iPhone by going to 'Settings' > 'Display & Brightness' > 'Text Size' and moving the slider to increase t... ⇲
Fix: Use the 'Spotlight Search' feature on your iPhone by swiping down on the home screen and typing in keywords related to the news articles you... ⇲
Fix: Try force quitting the app by swiping up from the bottom of the screen (or double-clicking the home button) and swiping the app off the scre... ⇲
Fix: Check your internet connection to ensure it is stable. If you are on cellular data, try switching to Wi-Fi or vice versa. Restarting the app... ⇲
Fix: Restart the app to see if the buttons become responsive. If not, try restarting your iPhone by holding down the power button and sliding to... ⇲
Fix: Try accessing the feedback window from a different section of the app or through the app's settings menu. If it still does not work, conside... ⇲
Fix: Check if screen rotation is locked by swiping down from the top-right corner of the screen to access the Control Center. Look for the rotati... ⇲
Fix: Try closing and reopening the app to see if the ads refresh properly. If the issue continues, consider using the app during off-peak hours w... ⇲
Fix: Manage your notification settings by going to 'Settings' > 'Notifications' > 'WION News' and adjusting the settings to reduce the frequency... ⇲
Fix: Go to 'Settings' > 'Notifications' > 'WION News' and customize the notification settings to your preference, such as turning off sounds or b... ⇲
Fix: Take a screenshot of the article and share it via messaging apps or social media as a workaround to forward content. OR Copy the article'... ⇲
Fix: Check your internet connection and switch between Wi-Fi and cellular data to see if the buffering improves. Restarting your router may also... ⇲
Fix: Check the app's version history in the App Store to see what changes were made in the latest update. This can provide clarity on what the up... ⇲
Fix: Try rotating your iPad to see if the app responds to landscape mode. If it does not, check for any updates in the App Store that may add lan... ⇲