fix problems on SmartRent [iphone]

​

—— Run into issues on SmartRent? Get help pending when official support gets back to you!

SmartRent
Info:
company: Smartrent.com, LLC
: https://smartrent.com
: smartrent.com
Chat with our AI-based SmartRent Support
   Hello! How can I assist you?  

characters left:
 
Security issue
Inaccurate lock status

Fix: 1. Refresh the app: Pull down on the home screen of the SmartRent app to refresh the status of the locks. This can help update the lock stat... ⇲
 
Network issue
Thermostat fails to connect

Fix: 1. Check Wi-Fi settings: Ensure your thermostat is connected to the same Wi-Fi network as your iPhone. If not, reconnect it through the ther... ⇲
SmartRent goes offline often

Fix: 1. Check your network settings: Go to Settings > Wi-Fi and ensure you are connected to a stable network. If issues persist, try resetting yo... ⇲
 
Bugs issue
SmartRent shows incorrect thermostat temperature

Fix: 1. Calibrate the thermostat: Check the thermostat's settings for a calibration option. Adjust it to match the actual room temperature. OR... ⇲
Lock jams frequently

Fix: 1. Lubricate the lock: Use a graphite lubricant on the keyhole and moving parts of the lock to ensure smooth operation. OR 2. Check for o... ⇲
Unreliable automation features

Fix: 1. Test automation settings: Go into the automation settings of the SmartRent app and ensure all triggers and actions are set up correctly.... ⇲
Lack of quality control

Fix: 1. Provide feedback through the app: Use any available feedback options within the app to report issues, which may help improve future updat... ⇲
 
Slow issue
Delayed response from app commands

Fix: 1. Ensure a strong internet connection: Check your Wi-Fi or cellular signal strength. If it's weak, try moving closer to the router or switc... ⇲
 
UI issue
SmartRent requires multiple taps to unlock

Fix: 1. Check for app updates: Go to the App Store and ensure SmartRent is updated to the latest version, as updates may fix responsiveness issue... ⇲
 
Syncing issue
SmartRent does not sync with devices properly

Fix: 1. Reconnect devices: Go to the SmartRent app settings and disconnect then reconnect your devices to refresh the sync process. OR 2. Chec... ⇲
Inconsistent device status updates

Fix: 1. Refresh the app: Pull down on the home screen of the SmartRent app to refresh device statuses. OR 2. Reboot your devices: Restart the... ⇲
 
Battery issue
Battery issues reported despite full charge

Fix: 1. Check battery health: Go to Settings > Battery > Battery Health to see if your battery is functioning properly. If it shows degraded perf... ⇲
 
Compatibility issue
No HomeKit integration

Fix: 1. Use SmartRent's native features: While waiting for HomeKit integration, utilize the existing features of SmartRent for automation and con... ⇲
Limited functionality for additional devices

Fix: 1. Check for updates: Ensure that the SmartRent app is updated, as new updates may include support for additional devices. OR 2. Review d... ⇲
 
Glitches issue
SmartRent glitches during WiFi transition

Fix: 1. Disable Wi-Fi Assist: Go to Settings > Cellular and scroll down to Wi-Fi Assist. Disable it to prevent the app from switching networks un... ⇲
 
Support issue
Poor customer service response

Fix: 1. Utilize online resources: Check the SmartRent website for FAQs or troubleshooting guides that may address your issues without needing cus... ⇲
Inadequate troubleshooting support

Fix: 1. Use online resources: Look for troubleshooting guides on the SmartRent website or user forums that may provide solutions to common issues... ⇲
 
Crashes issue
Frequent app crashes

Fix: 1. Update the app: Ensure you have the latest version of SmartRent installed from the App Store, as updates often fix stability issues. OR... ⇲
  Have a specific Problem? Resolve Your Issue below:
characters left:


 what users are saying
Good experience
91.5%

Bad experience
6.3%

Neutral
2.2%

~ from our NLP analysis of 77,833 combined software ratings.

 Switch to these Alternatives:
UDR Resident
My Equity - Equity Residential
Luxer One
Updater: Essential Moving App
Amenify Resident
ActiveBuilding
Valet Living Resident
Resident Portal Mobile
STRATIS 2.0
Spruce: Cleaning & Chores

 Private Data SmartRent collects from your iPhone
  1. Data Linked to You: The following data may be collected and linked to your identity:
    • Contact Info
    • User Content
    • Identifiers
    • Usage Data
    • Diagnostics
  2. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • User Content
    • Diagnostics