fix problems on SuperChinese [iphone]

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—— Run into issues on SuperChinese? Get help pending when official support gets back to you!

SuperChinese - Learn Chinese
Info:
company: Shanghai Yuxuan Information Technology Co. , Ltd
: http://www.superchinese.com/site/protocol
Chat with our AI-based SuperChinese Support
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Gameplay issue

Confusing questions

Fix: 1. Review the lesson material: Go back to the previous lessons to ensure you understand the context of the questions. Sometimes, confusion a... ⇲

Timed quizzes too short for beginners

Fix: 1. Practice outside of quizzes: Spend extra time practicing vocabulary and concepts before attempting timed quizzes. This can help you feel... ⇲
 
Updates issue

Lack of translations for new words

Fix: 1. Use a dictionary app: Download a reliable Chinese-English dictionary app to look up translations for new words you encounter in the app.... ⇲

Errors in Spanish translations

Fix: 1. Cross-reference with a reliable translation tool: Use a trusted translation app or website to verify the translations you find in the app... ⇲
 
Bugs issue

AI feature misalignment with lesson difficulty

Fix: 1. Adjust your learning pace: If the AI feature seems too advanced, focus on the basic lessons until you feel more comfortable. Gradually in... ⇲

Inconsistent character display between AI and lessons

Fix: 1. Check your settings: Go to the app settings and ensure that the character display options are set consistently across both AI and lesson... ⇲

Minor bugs in earlier versions

Fix: 1. Update the app: Ensure you are using the latest version of the app, as updates often include bug fixes. Go to the App Store and check for... ⇲
 
Support issue

Limited customer support options

Fix: 1. Utilize in-app help: Check if the app has a help or FAQ section that can provide answers to common questions or issues you may encounter.... ⇲
  Have a specific Problem? Resolve Your Issue below:
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 what users are saying
Good experience
95.9%

Bad experience
2.3%

Neutral
1.9%

~ from our NLP analysis of 1,181 combined software ratings.

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 Private Data SuperChinese collects from your iPhone
  1. Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
    • Usage Data
  2. Data Linked to You: The following data may be collected and linked to your identity:
    • Purchases
    • Financial Info
    • Location
    • Contact Info
    • User Content
    • Usage Data
  3. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Identifiers
    • Usage Data
    • Diagnostics
    • Other Data

  Cost of Subscriptions
  1. 1 Months Super Chinese +: $11.99 Subscribe monthly for unlimited learning
  2. 1 Year Super Chinese VIP Pro: $57.99 Enjoy unlimited access for 1 year
  3. Subscribe 1 month: $11.99 Automatically renews every month
  4. 1 Year Super Chinese VIP+: $42.99 Enjoy unlimited access for 1 year
  5. SuperChinese PLUS 终身高级会员: $149.99 畅享Super Chinese所有课程学习和服务
  6. AI CHAO: $24.99 AI CHAO
  7. 1 Month Super Chinese +: $8.49 Enjoy unlimited access for 1 month
  8. 1 Year Super Chinese VIP Pro+: $69.99 Enjoy unlimited access for 1 year
  9. AI CHAO: $119.99 AI CHAO
  10. Buy 12 months Super Chinese+: $45.99 Buy VIP for a year