fix problems on BONECO [iphone]

—— Run into issues on BONECO? Get help pending when official support gets back to you!

BONECO

Info:

company: BONECO AG

: http://www.boneco.com

: www.boneco.com

Chat with our AI-based BONECO Support

🛠️ Common BONECO Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

Timer settings do not persist

Fix: Check if the app has a 'Save' or 'Apply' button after setting the timer. If it does, ensure you are tapping it before exiting the timer sett... ⇲

Only one timer can be set

Fix: If you need to set multiple timers, consider using the built-in timer feature on your iPhone. You can set multiple timers through the Clock... ⇲

Network issue

BONECO does not connect to multiple units

Fix: Ensure that each unit is properly set up and connected to the same Wi-Fi network. Go to the app settings and check if there is an option to... ⇲

No Bluetooth or WiFi connection

Fix: Ensure that Bluetooth and Wi-Fi are enabled on your iPhone. Go to Settings > Bluetooth and Settings > Wi-Fi to check their status. If they a... ⇲

Bugs issue

Real-time measurements are static

Fix: Try refreshing the app or pulling down on the screen to see if the measurements update. If they remain static, check your device's internet... ⇲

Customization issue

Limited control options for devices

Fix: Explore all the settings and features within the app to ensure you are utilizing all available controls. Sometimes, advanced features are hi... ⇲

Crashes issue

BONECO crashes after cleaning

Fix: Clear the app's cache by going to your iPhone's settings, finding the BONECO app, and selecting 'Clear Cache' if available. If not, try dele... ⇲

Notifications issue

Inaccurate reminders for parts

Fix: Check the settings for reminders within the app. Ensure that the intervals for reminders are set correctly according to your usage patterns.... ⇲

BONECO only reminds to clean

Fix: Explore the app for any additional features that may not be immediately visible. Sometimes, features are hidden in menus or require specific... ⇲

UI issue

Misleading app features

Fix: Review the app's user guide or help section to clarify the intended use of features. Sometimes, features may not work as expected due to spe... ⇲

BONECO does not display live device state

Fix: Check your internet connection and ensure that the device is properly connected to the app. A weak connection can prevent live updates from... ⇲

Settings issue

No option to toggle between temperature units

Fix: Check the app settings for any options related to units of measurement. If there is no toggle, consider using a conversion app or calculator... ⇲

Compatibility issue

Lacks HomeKit support

Fix: If HomeKit integration is essential, consider using a HomeKit-compatible device that can work alongside your BONECO unit. This may provide t... ⇲

No API for third-party integration

Fix: If you require third-party integration, look for alternative apps that may support your device and offer API access. Research online for com... ⇲

Inconsistent product compatibility warnings

Fix: Review the product specifications and compatibility information on the BONECO website or user manual to ensure you are using compatible devi... ⇲