fix problems on Genki Studio [iphone]

—— Run into issues on Genki Studio? Get help pending when official support gets back to you!

Genki Studio

Info:

company: Human Things, Inc

: https://www.genkithings.com/pages/contact

Chat with our AI-based Genki Studio Support

🛠️ Common Genki Studio Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

Colors are a bit off

Fix: Check the color settings on your iPhone. Go to Settings > Display & Brightness and adjust the color filters. You can also try resetting the... ⇲

Screen glitches and misalignment

Fix: Restart the app by double-tapping the home button (or swiping up from the bottom on newer iPhones) and swiping the Genki Studio app off the... ⇲

Battery issue

Power consumption is high when connected

Fix: Reduce the brightness of your iPhone while using Genki Studio. Go to Settings > Display & Brightness and lower the brightness level. Additio... ⇲

Audio issue

High-pitched tone sound when starting the app

Fix: Check your device's sound settings. Go to Settings > Sounds & Haptics and adjust the volume levels. You can also try turning off the 'Change... ⇲

Audio issues with Bluetooth during calls

Fix: Disconnect and reconnect your Bluetooth device. Go to Settings > Bluetooth, tap on the 'i' next to your Bluetooth device, and select 'Forget... ⇲

Updates issue

No image after iOS 18 update

Fix: Force close the app and restart it. If that doesn't work, try uninstalling and reinstalling Genki Studio. To uninstall, press and hold the a... ⇲

Customization issue

Drawing feature cannot be turned off

Fix: Look for a toggle or button within the app settings that allows you to disable the drawing feature. This is often found in the app's main me... ⇲

Compatibility issue

No streaming options for YT or Twitch

Fix: Check if there are any settings within Genki Studio that allow for streaming options. Sometimes, these features are hidden in the app's sett... ⇲