fix problems on Ernest [iphone]

—— Run into issues on Ernest? Get help pending when official support gets back to you!

Ernest - AI Therapist

Info:

company: ERNEST ARTIFICIAL INTELLIGENCE

: https://ernesttherapy.com

: ernesttherapy.com

Chat with our AI-based Ernest Support

🛠️ Common Ernest Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

Ernest freezes

Fix: 1. Force close the app: Double-click the Home button (or swipe up from the bottom of the screen on iPhones without a Home button) to view al... ⇲

glitches during sessions

Fix: 1. Check for updates: Go to the App Store, tap on your profile icon at the top right, and scroll down to see if there are updates available... ⇲

Payments issue

paywall after limited use

Fix: 1. Explore free features: Familiarize yourself with the free features available in the app. Sometimes, there are options that can be utilize... ⇲

lack of free trial

Fix: 1. Utilize free features: Make the most of any free features available in the app to assess its value before committing to a subscription.... ⇲

Slow issue

slow response times

Fix: 1. Check your internet connection: Ensure you have a stable Wi-Fi or cellular connection. You can test this by opening a web page or another... ⇲

Bugs issue

repetitive responses

Fix: 1. Rephrase your questions: Try asking your questions in different ways to elicit varied responses from the AI. This can help avoid repetiti... ⇲

mocking tone

Fix: 1. Adjust your input: If the AI's tone seems mocking, try rephrasing your questions or statements to see if the tone changes. Providing more... ⇲

difficult to vent

Fix: 1. Use journaling features: If the app has a journaling or note-taking feature, use it to express your thoughts before discussing them with... ⇲

Crashes issue

crashes frequently

Fix: 1. Update the app: Ensure you are using the latest version of the app, as updates often include bug fixes that can resolve crashing issues.... ⇲

Performance issue

inconsistent performance

Fix: 1. Restart the app: Close the app completely and reopen it to reset its performance. This can help clear temporary issues. OR 2. Monitor... ⇲

Features issue

limited features

Fix: 1. Explore all available features: Go through the app thoroughly to ensure you are aware of all the features it offers, as some may not be i... ⇲

Messages issue