fix problems on TeamLab [iphone]

—— Run into issues on TeamLab? Get help pending when official support gets back to you!

teamLab

Info:

company: teamLab Inc.

: https://www.teamlab.art

: www.teamlab.art

Chat with our AI-based teamLab Support

🛠️ Common teamLab Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

Contact Us feature doesn't work

Fix: Check your internet connection. Ensure that you have a stable Wi-Fi or cellular data connection. If the connection is weak, the feature may... ⇲

Requires Bluetooth permission constantly

Fix: Go to your iPhone's Settings, scroll down to teamLab, and check the Bluetooth permissions. If it is set to 'While Using the App', try changi... ⇲

Compatibility issue

Only functional in Japan

Fix: If you are outside Japan, consider using a VPN service to connect to a Japanese server. This may allow you to access the app's full function... ⇲

Gameplay issue

Inconsistent control of exhibit effects

Fix: Ensure that your device's software is up to date. Go to Settings > General > Software Update and install any available updates. This can imp... ⇲

Limited interaction success rate

Fix: Make sure you are following the interaction instructions provided within the app carefully. Sometimes, specific gestures or movements are re... ⇲

Support issue

Poor customer service

Fix: Utilize the FAQ section within the app or on the teamLab website. Many common issues are addressed there, which may provide immediate soluti... ⇲

Downloads issue

Not worth the time to download

Fix: Consider reviewing the app's features and updates to see if any new functionalities have been added that may enhance your experience. Someti... ⇲

Network issue