fix problems on Online Church [iphone]

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—— Run into issues on Online Church? Get help pending when official support gets back to you!

Online Church
Info:
company: Community Bible Church
: https://communitybiblechurch.vhx.tv/contact
: communitybiblechurch.vhx.tv
Chat with our AI-based Online Church Support
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Video issue

Inconsistent video quality

Fix: 1. Check your internet connection; a weak connection can cause video quality issues. Try switching to a different Wi-Fi network or using cel... ⇲
 
UI issue

Difficult navigation in the app

Fix: 1. Familiarize yourself with the app layout by exploring all menus and options. 2. Use the search function if available to quickly find spec... ⇲
 
Customization issue

Lack of personalized content recommendations

Fix: 1. Regularly engage with the content by liking or saving sermons you enjoy, as this may help the app learn your preferences over time. 2. Ch... ⇲
 
Messages issue

No option for live chat during services

Fix: 1. Use a separate messaging app to communicate with friends or family during the service for discussions. 2. Check if the app has a communit... ⇲
 
Search issue

Limited search functionality for past sermons

Fix: 1. Use specific keywords or phrases when searching to improve results. 2. Browse through categories or tags if available to find past sermon... ⇲
 
Audio issue

Occasional audio lag during streaming

Fix: 1. Ensure your internet connection is stable; switch to a wired connection if possible or move closer to your Wi-Fi router. 2. Close other a... ⇲
 
Settings issue

No integration with calendar for reminders

Fix: 1. Manually add service times to your calendar app by creating events for each service. 2. Set reminders for these events to ensure you don’... ⇲
 
Downloads issue

Inability to download sermons for offline listening

Fix: 1. Check if the app has a download feature for sermons; if not, consider using a screen recording feature to save the sermon for offline acc... ⇲
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 what users are saying
Good experience
96.2%

Bad experience
3.1%

Neutral
0.8%

~ from our NLP analysis of 131 combined software ratings.

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 Private Data Online Church collects from your iPhone
  1. Data Linked to You: The following data may be collected and linked to your identity:
    • Location
    • Contact Info
    • User Content
    • Identifiers
  2. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Search History
    • Usage Data
    • Diagnostics