fix problems on Orange County's Credit Union [iphone]

—— Run into issues on Orange County's Credit Union? Get help pending when official support gets back to you!

Orange County's Credit Union

Info:

company: Orange County's Credit Union

: http://www.orangecountyscu.org

Chat with our AI-based Orange County's Credit Union Support

🛠️ Common Orange County's Credit Union Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

Extremely buggy

Fix: Ensure that your app is updated to the latest version. Go to the App Store, search for Orange County's Credit Union, and check if an update... ⇲

Frequent login failures

Fix: Double-check your login credentials. Ensure that you are entering the correct username and password. If you have forgotten your password, us... ⇲

Freezing issue

Orange County's Credit Union freezes

Fix: Force close the app and restart it. Double-click the Home button (or swipe up from the bottom of the screen on newer models) to see all open... ⇲

Payments issue

Mobile deposits fail

Fix: Ensure that you are following the app's guidelines for mobile deposits. Make sure the check is properly endorsed and that you are capturing... ⇲

Location issue

Location feature is ineffective

Fix: Check your location settings. Go to Settings > Privacy > Location Services and ensure that Location Services are enabled for the Orange Coun... ⇲

Account issue

Account history access issues

Fix: Log out and log back into the app. This can refresh your session and may resolve access issues with your account history. OR Check for an... ⇲

Inability to sign out

Fix: Try force closing the app and reopening it. This can sometimes reset the session and allow you to sign out. OR If the sign-out button is... ⇲

Cannot check credit card statements in app

Fix: Check if your credit card account is linked properly in the app. Go to the account settings and ensure that your credit card is listed and a... ⇲

Does not show spending history

Fix: Check if your spending history is available under a different section of the app, such as 'Transactions' or 'Account Activity.' OR If the... ⇲

Security issue

No Face ID option

Fix: Check if your device supports Face ID and that it is enabled. Go to Settings > Face ID & Passcode and ensure that Face ID is set up for the... ⇲

Error messages about security requirements

Fix: Review the app's security settings and ensure that you meet all requirements, such as enabling two-factor authentication if prompted. OR... ⇲

Crashes issue

Text verification causes app to close

Fix: Ensure that your device's software is up to date. Go to Settings > General > Software Update and install any available updates. OR Try us... ⇲

Loading issue

Long loading times

Fix: Clear the app's cache if possible, or uninstall and reinstall the app to remove any accumulated data that may be slowing it down. OR Chec... ⇲

Compatibility issue

Inconsistent performance across devices

Fix: Ensure that all devices are running the latest version of the app. Check for updates in the App Store on each device. OR If performance i... ⇲

UI issue

No automatic portrait to landscape mode

Fix: Check your device's orientation lock. Swipe down from the top-right corner of the screen to access the Control Center and ensure that the or... ⇲

Logout button poorly placed

Fix: Familiarize yourself with the app's layout. Sometimes, the logout button may be in an unexpected location, so exploring the app can help you... ⇲