—— Run into issues on MX Merchant Express? Get help pending when official support gets back to you!
—— Experiencing any of these problems? Get a solution tailored for you below;
Fix: Ensure that your iPhone is running the latest version of iOS. Go to Settings > General > Software Update and install any available updates.... ⇲
Fix: Explore the app settings thoroughly. Sometimes, additional features are hidden in settings or require enabling. Look for any options that ma... ⇲
Fix: If the app does not provide reporting features, consider exporting transaction data to a spreadsheet. Check if there is an export option in... ⇲
Fix: Utilize online resources such as FAQs, forums, or user communities related to MX Merchant Express. Often, other users share solutions to com... ⇲
Fix: Keep a record of your support requests and try following up after a few days. Sometimes, support teams may take time to respond due to high... ⇲
Fix: Clear the app's cache if possible. Go to Settings > General > iPhone Storage, find MX Merchant Express, and see if there is an option to cle... ⇲
Fix: Check your internet connection. Ensure you have a stable Wi-Fi or cellular data connection, as processing payments requires a reliable conne... ⇲
Fix: Check if your printer supports AirPrint. If it does, you can print receipts or reports directly from your iPhone by selecting the print opti... ⇲