fix problems on Terp Ride [iphone]

—— Run into issues on Terp Ride? Get help pending when official support gets back to you!

Terp Ride

Info:

company: Via Transportation, Inc.

: https://transportation.umd.edu/terp-ride

Chat with our AI-based Terp Ride Support

🛠️ Common Terp Ride Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

Terp Ride freezes while watching stream

Fix: 1. Close the app completely by double-tapping the home button (or swiping up from the bottom on newer iPhones) and swiping the Terp Ride app... ⇲

slow loading times

Fix: 1. Clear the app's cache by going to Settings > General > iPhone Storage > Terp Ride and selecting 'Offload App'. This will free up space wi... ⇲

Offline issue

limited offline functionality

Fix: 1. Check if the app has a feature to download content for offline viewing. Look for a download button or option in the settings or during pl... ⇲

Crashes issue

frequent crashes

Fix: 1. Update the app to the latest version available in the App Store, as updates often fix bugs that cause crashes. 2. If the app continues to... ⇲

Support issue

poor customer support

Fix: 1. Check the app's FAQ or help section for common issues and solutions. This can often provide immediate answers without needing to contact... ⇲

Notifications issue

inconsistent notifications

Fix: 1. Go to Settings > Notifications > Terp Ride and ensure that notifications are enabled. Check that the alert style is set to your preferenc... ⇲

Compatibility issue

limited device compatibility

Fix: 1. Check the app's requirements in the App Store to ensure your device meets the minimum specifications. If your device is outdated, conside... ⇲

UI issue

cluttered user interface

Fix: 1. Familiarize yourself with the app's layout by exploring the menus and options. This can help you navigate more efficiently. 2. Look for a... ⇲

Customization issue

lack of customization options

Fix: 1. Explore the app's settings thoroughly to see if there are any hidden customization options that you may have missed. 2. Use any available... ⇲

Battery issue

high battery consumption

Fix: 1. Check which apps are using the most battery by going to Settings > Battery. If Terp Ride is consuming a lot, limit its use or close it wh... ⇲

Have a specific Problem? Resolve Your Issue below:

what users are saying

Good experience

91.9%

Bad experience

8.1%

Neutral

0.0%

~ from our NLP analysis of 37 combined software ratings.

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Private Data Terp Ride collects from your iPhone

Data Linked to You: The following data may be collected and linked to your identity:
- Purchases
- Location
- Contact Info
- User Content
- Identifiers
- Usage Data
- Other Data
Data Not Linked to You: The following data may be collected but it is not linked to your identity:
- Diagnostics