fix problems on Scooter's Coffee [iphone]

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—— Run into issues on Scooter's Coffee? Get help pending when official support gets back to you!

Scooter's Coffee
Info:
company: Scooter's Coffee, LLC
: https://www.scooterscoffee.com/contact
: scooterscoffee.com
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UI issue

Nutritional information requires leaving the app

Fix: To access nutritional information more conveniently, take screenshots of the relevant information from the website or app when you have acce... ⇲

Order history lacks detailed receipts

Fix: Keep a manual record of your orders by taking screenshots of your order confirmation or receipt each time you place an order. This can serve... ⇲

Scooter's Coffee navigation is confusing

Fix: Take some time to explore the app's layout and familiarize yourself with its features. You can create a mental map of where everything is lo... ⇲

Multiple prompts for location selection

Fix: Check if there is an option in the app settings to set a default location. This can help reduce the number of prompts you receive when order... ⇲
 
Login issue

Scooter's Coffee does not retain login information

Fix: Ensure that you have the 'Remember Me' or 'Stay Logged In' option selected when logging in. This should help the app retain your login infor... ⇲
 
Payments issue

Payment method errors occur frequently

Fix: Double-check that your payment information is entered correctly in the app. Go to the payment settings and ensure that your card details are... ⇲

Auto tip feature is misleading

Fix: Before finalizing your order, double-check the tip amount that is automatically suggested. If it seems incorrect, manually adjust it to your... ⇲

Issues with scanning for payment

Fix: Ensure that your camera lens is clean and unobstructed when attempting to scan for payment. A dirty lens can cause scanning issues. OR If... ⇲
 
Freezing issue

Scooter's Coffee freezes during payment

Fix: If the app freezes, try closing it completely and reopening it. You can do this by double-tapping the home button (or swiping up from the bo... ⇲
 
Settings issue

Inability to cancel orders in the app

Fix: If you realize you need to cancel an order, try contacting the store directly via phone as soon as possible. They may be able to cancel it f... ⇲
 
Customization issue

Limited customization options for drinks

Fix: If the app does not allow for certain customizations, consider calling the store directly after placing your order to request specific modif... ⇲
 
Account issue

Account loss after updates

Fix: Before updating the app, ensure that you have your login credentials saved in a secure place. This way, if you lose access, you can easily l... ⇲
 
Bugs issue

No rewards for ordering ahead

Fix: Keep track of any promotions or loyalty programs that may be available. Sometimes, rewards are offered through specific promotions that may... ⇲
 
Compatibility issue

Inconsistent app performance across locations

Fix: If you notice performance issues, try using the app at different locations to see if the problem persists. This can help identify if the iss... ⇲
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 what users are saying
Good experience
97.1%

Bad experience
1.7%

Neutral
1.2%

~ from our NLP analysis of 70,638 combined software ratings.

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 Private Data Scooter's Coffee collects from your iPhone
  1. Data Linked to You: The following data may be collected and linked to your identity:
    • Purchases
    • Financial Info
    • Location
    • Contact Info
    • Identifiers
    • Usage Data
    • Diagnostics
    • Other Data
  2. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Location
    • Diagnostics