—— Run into issues on Document Scanner-Scan And Fax? Get help pending when official support gets back to you!
—— Experiencing any of these problems? Get a solution tailored for you below;
Fix: Check your fax history within the app to confirm if the fax was sent successfully. If it shows as sent but you did not receive confirmation,... ⇲
Fix: Utilize any available in-app feedback feature to report bugs. Be as detailed as possible about the issue, including steps to reproduce it, d... ⇲
Fix: Consider using alternative fax services that offer lower rates or free trials. Many online fax services allow you to send a limited number o... ⇲
Fix: Double-check that your payment was processed successfully. Look for a confirmation email or notification within the app. If you see the paym... ⇲
Fix: Verify that you have enough credits available for the fax you are trying to send. If you have credits but the document still does not send,... ⇲
Fix: Review your payment method for any pending transactions. If you see a charge that you believe should not be there, document it and reach out... ⇲
Fix: Ensure that the documents you are scanning are well-lit and free of shadows. Use a flat surface to avoid distortion and ensure the entire do... ⇲
Fix: Familiarize yourself with the app by exploring all its features. Look for a user guide or tutorial within the app that can help you understa... ⇲
Fix: Check the app settings to see if there is an option to disable automatic titling. If not, manually rename the scans after they are created t... ⇲
Fix: Keep an eye on the app store for any updates. Sometimes, developers release updates without prior notice. Regularly check for updates to ens... ⇲
Fix: Document your complaints and any attempts to contact support. If you have not received a response, consider posting your experience on socia... ⇲
Fix: Review the app's privacy policy to understand what data is collected and how it is used. If you are uncomfortable with the data collection p... ⇲
Fix: Research the app online to see if other users have reported similar issues. Look for reviews and ratings on trusted platforms to gauge the a... ⇲