fix problems on Luma Flythroughs [iphone]

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—— Run into issues on Luma Flythroughs? Get help pending when official support gets back to you!

Luma Flythroughs
Info:
company: Luma AI, Inc.
: https://lumalabs.ai/flythroughs
: lumalabs.ai
Chat with our AI-based Luma Flythroughs Support
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Uploads issue

Slow video upload times

Fix: Ensure that your internet connection is stable and has sufficient bandwidth. You can test your speed using a speed test app or website. If y... ⇲

Error messages during upload

Fix: Check for any updates to the app in the App Store. Sometimes, bugs are fixed in newer versions, which can resolve upload issues. OR Clear... ⇲
 
Video issue

Poor video quality

Fix: Check the export settings within the app to ensure you are selecting the highest quality options available. Look for settings related to res... ⇲

Blurry video output

Fix: Ensure that you are exporting the video in the highest resolution available. Check the export settings and select the best quality option.... ⇲
 
Network issue

Requires Wi-Fi for optimal performance

Fix: If you need to use the app without Wi-Fi, consider downloading videos for offline use if the app supports this feature. Check the app's sett... ⇲
 
Payments issue

Overpriced for single video exports

Fix: Evaluate the features you are using and consider whether a subscription plan might be more cost-effective if you plan to export multiple vid... ⇲
 
Settings issue

Limited export options

Fix: Explore the app's settings to see if there are any hidden options for exporting in different formats or resolutions. Sometimes, advanced set... ⇲
 
Permissions issue

Location access requirement is intrusive

Fix: Check the app's settings to see if you can limit location access to only when using the app, rather than always. This can help reduce privac... ⇲
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 what users are saying
Good experience
53.8%

Bad experience
43.6%

Neutral
2.6%

~ from our NLP analysis of 39 combined software ratings.

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 Private Data Luma Flythroughs collects from your iPhone
  1. Data Linked to You: The following data may be collected and linked to your identity:
    • Contact Info
  2. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Location

  Cost of Subscriptions
  1. Flythroughs Unlimited: $12.99 Unlimited High Quality Flythroughs
  2. Flythrough Export: $6.99 Export in high quality 4K for sharing