fix problems on Downtime Dollars [iphone]

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—— Run into issues on Downtime Dollars? Get help pending when official support gets back to you!

Downtime Dollars
Info:
company: Top, Inc.
: https://downtimedollars.com/faqs/
: downtimedollars.com
Chat with our AI-based Downtime Dollars Support
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Bugs issue

Low point rewards for surveys

Fix: Focus on completing surveys that offer higher point rewards. Check the app regularly for surveys that have better compensation and prioritiz... ⇲

Limited survey options

Fix: Regularly update your profile information to ensure you receive surveys that match your demographics. This can help increase the number of s... ⇲

Reduced earning opportunities over time

Fix: Engage with the app regularly to stay updated on new surveys and opportunities. The more active you are, the more likely you are to receive... ⇲

Poor quality of survey questions

Fix: Provide constructive feedback on the surveys you complete. Many apps value user input and may improve question quality based on user suggest... ⇲
 
Ads issue

Inconsistent ad availability

Fix: Ensure your internet connection is stable. A weak connection can affect ad loading. Try switching between Wi-Fi and cellular data to see if... ⇲

Limited variety of ads

Fix: Check your app settings to ensure you have not limited ad preferences. Sometimes, adjusting these settings can increase the variety of ads s... ⇲
 
Crashes issue

Downtime Dollars crashes or freezes

Fix: Update the app to the latest version available in the App Store. Developers often release updates to fix bugs and improve performance. OR... ⇲
 
Support issue

Delayed customer support responses

Fix: Check the app for any FAQs or help sections that may address your issue. This can often provide quicker solutions than waiting for customer... ⇲
 
Payments issue

Points not awarded as promised

Fix: Double-check the terms and conditions of the surveys you completed to ensure you met all requirements for point allocation. Sometimes, point... ⇲

Lack of PayPal cash-out option

Fix: Explore other cash-out options available within the app. If PayPal is not an option, there may be alternative methods such as gift cards or... ⇲

Inaccurate point redemption

Fix: Double-check the redemption process to ensure you are following all steps correctly. Sometimes, missing a step can lead to issues with point... ⇲
 
Account issue

Issues with account creation

Fix: Ensure that you are using a valid email address and that your internet connection is stable during the account creation process. Sometimes,... ⇲
 
UI issue

Frustrating user experience with qualifying questions

Fix: Take note of the qualifying questions that seem repetitive or frustrating. Providing feedback on these can help improve the user experience... ⇲
  Have a specific Problem? Resolve Your Issue below:
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 what users are saying
Good experience
68.8%

Bad experience
25.9%

Neutral
5.2%

~ from our NLP analysis of 4,219 combined software ratings.

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 Private Data Downtime Dollars collects from your iPhone
  1. Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
    • Contact Info
    • Identifiers
  2. Data Linked to You: The following data may be collected and linked to your identity:
    • Purchases
    • Financial Info
    • Location
    • Contact Info
    • User Content
    • Identifiers
    • Usage Data
    • Sensitive Info
  3. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Diagnostics