fix problems on Cielo Home [iphone]

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Cielo Home
Info:
company: Cielo WiGle Inc.
: https://www.cielowigle.com
: www.cielowigle.com
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Syncing issue

Inconsistent sync with thermostat settings

Fix: 1. Check Wi-Fi Connection: Ensure that both your thermostat and your iPhone are connected to the same Wi-Fi network. A weak or unstable conn... ⇲

Manual controls sometimes do not reflect app status

Fix: 1. Restart the Thermostat: Power cycle the thermostat to refresh its connection with the app. 2. Check for Firmware Updates: Ensure that th... ⇲
 
Bugs issue

Comfy mode does not function as expected

Fix: 1. Check Settings: Ensure that Comfy mode is properly configured in the app settings. Go to the Comfy mode settings and verify the temperatu... ⇲
 
UI issue

No clear indication of device on/off state

Fix: 1. Check App Notifications: Ensure that notifications are enabled for the Cielo Home app. Go to Settings > Notifications > Cielo Home and en... ⇲

Temperature adjustment slider is imprecise

Fix: 1. Calibrate the Thermostat: Check if your thermostat has a calibration option in the settings. Adjust it according to the actual room tempe... ⇲

Poor color contrast in UI

Fix: 1. Adjust Device Settings: Check your iPhone's display settings. Go to Settings > Accessibility > Display & Text Size and adjust the setting... ⇲

Inability to monitor multiple homes easily

Fix: 1. Use Separate Accounts: If the app allows, create separate accounts for each home to manage them individually. 2. Check for Multi-Home Fe... ⇲
 
Settings issue

No option to disable entire schedules

Fix: 1. Manually Adjust Each Schedule: Go to the scheduling section in the app and manually turn off each schedule. 2. Create a Temporary Schedu... ⇲

Settings often do not save

Fix: 1. Ensure Stable Internet Connection: Make sure your device has a stable internet connection when saving settings. 2. Restart the App: Clos... ⇲

Difficult to group devices for control

Fix: 1. Use the Grouping Feature: Check if the app has a grouping feature in the settings. If available, create a group for your devices to contr... ⇲
 
Customization issue

Limited customization for temperature profiles

Fix: 1. Explore App Settings: Check the app settings for any hidden customization options that may not be immediately visible. 2. Use Multiple P... ⇲
 
Compatibility issue

Alexa commands are unreliable

Fix: 1. Check Alexa Settings: Ensure that the Cielo Home skill is enabled in the Alexa app. Go to Skills & Games, search for Cielo Home, and enab... ⇲

No HomeKit compatibility

Fix: 1. Use Alternative Smart Home Platforms: If HomeKit is not available, consider using other smart home platforms that are compatible with Cie... ⇲
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 what users are saying
Good experience
92.8%

Bad experience
4.7%

Neutral
2.5%

~ from our NLP analysis of 3,429 combined software ratings.

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 Private Data Cielo Home collects from your iPhone
  1. Data Linked to You: The following data may be collected and linked to your identity:
    • Diagnostics
  2. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Location
    • Contact Info
    • Identifiers