fix problems on NASB North American Sav Bank [iphone]

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—— Run into issues on NASB North American Sav Bank? Get help pending when official support gets back to you!

NASB North American Sav Bank
Info:
company: NASB North American Savings Bank
: https://www.nasb.com/banking/resources/digital-banking/mobile-banking-faq
: www.nasb.com
Chat with our AI-based NASB North American Sav Bank Support
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Security issue

No Touch ID

Fix: 1. Enable Face ID or Touch ID: Go to your iPhone's Settings > Face ID & Passcode (or Touch ID & Passcode) and ensure that the feature is ena... ⇲
 
Settings issue

Does not save password

Fix: 1. Use a password manager: Consider using a password manager app to securely store your passwords and autofill them when needed. OR 2. Ma... ⇲
 
Login issue

Frequent login errors

Fix: 1. Check your internet connection: Ensure you have a stable internet connection. Switch between Wi-Fi and cellular data to see if the issue... ⇲

Requires multiple steps to log in

Fix: 1. Save login credentials: If the app allows, save your login credentials to reduce the number of steps needed to log in. OR 2. Use a pas... ⇲
 
Account issue

Limited transaction details

Fix: 1. Review transaction settings: Check if there are any settings in the app that allow you to view more details about transactions, such as f... ⇲

Missing pending transactions

Fix: 1. Refresh the app: Pull down on the transaction list to refresh the data. This may help in displaying pending transactions. OR 2. Check... ⇲

Inaccurate transaction descriptions

Fix: 1. Verify transactions: Cross-check your transactions with your bank statements or the NASB website to confirm accuracy. OR 2. Document d... ⇲

Lacks detailed account information

Fix: 1. Explore all app features: Navigate through the app to ensure you are accessing all available account information, as some details may be... ⇲

Unusable for deposits and withdrawals

Fix: 1. Check for app updates: Ensure the app is updated, as newer versions may fix issues related to deposits and withdrawals. OR 2. Use the... ⇲
 
Bugs issue

Basic functionality reduced

Fix: 1. Update the app: Ensure you have the latest version of the app installed. Go to the App Store, search for NASB, and update if necessary.... ⇲
 
Crashes issue

NASB North American Sav Bank crashes during external transfers

Fix: 1. Check for app updates: Ensure you are using the latest version of the app, as updates often fix bugs that cause crashes. OR 2. Restart... ⇲
 
Compatibility issue

Not optimized for larger screens

Fix: 1. Adjust display settings: Go to Settings > Display & Brightness and adjust the text size or display settings to see if it improves usabili... ⇲
 
UI issue

Difficult to enter dollar amounts

Fix: 1. Use the numeric keypad: Ensure that the numeric keypad is enabled when entering dollar amounts. Tap on the input field to bring it up.... ⇲

NASB North American Sav Bank is just a wrapper of the website

Fix: 1. Use the website directly: If the app is not providing additional functionality, consider using the NASB website for a more comprehensive... ⇲
 
Messages issue

Cannot message customer service

Fix: 1. Use alternative contact methods: Check if there are other ways to contact customer service, such as email or phone support, listed in the... ⇲
 
Payments issue

Increased fees without notice

Fix: 1. Review account statements: Regularly check your account statements for any changes in fees and keep a record of them. OR 2. Monitor ap... ⇲
 
Support issue

Poor customer service response

Fix: 1. Document your inquiries: Keep a record of your communications with customer service to track response times and issues. OR 2. Use alte... ⇲
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 what users are saying
Good experience
93.5%

Bad experience
3.5%

Neutral
3.0%

~ from our NLP analysis of 1,740 combined software ratings.

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 Private Data NASB North American Sav Bank collects from your iPhone
  1. Data Linked to You: The following data may be collected and linked to your identity:
    • Purchases
    • Financial Info
    • Location
    • Contact Info
    • Contacts
    • User Content
    • Identifiers
    • Usage Data
    • Diagnostics