fix problems on KardiaStation Professional [iphone]

—— Run into issues on KardiaStation Professional? Get help pending when official support gets back to you!

KardiaStation Professional

Info:

company: AliveCor, Inc.

: http://www.alivecor.com/support/

: alivecor.com

Chat with our AI-based KardiaStation Professional Support

🛠️ Common KardiaStation Professional Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

Requires removal of device from keyboard to enter text

Fix: To enter text without removing the device from the keyboard, try using a Bluetooth keyboard. This allows you to type without needing to phys... ⇲

Cannot create a new account

Fix: Ensure that you have a stable internet connection. Try switching between Wi-Fi and cellular data to see if that resolves the issue. If you a... ⇲

Account issue

KardiaStation Professional fails to allow account creation

Fix: Clear the app's cache and data. Go to your iPhone settings, find KardiaStation Professional, and select 'Reset' or 'Clear Cache' if availabl... ⇲

Compatibility issue

Device unusable after purchase

Fix: Check if the device is properly charged. Connect it to a power source and let it charge for at least 30 minutes before trying to use it agai... ⇲

UI issue

Cannot read EKG results on devices

Fix: Make sure that the device is properly calibrated and that you are following the correct procedure for taking EKG readings. Refer to the user... ⇲

Bugs issue

KardiaStation Professional does not function as expected

Fix: Check for any available updates for the app. Go to the App Store, search for KardiaStation Professional, and update if necessary. Updates of... ⇲

Have a specific Problem? Resolve Your Issue below:

what users are saying

Bad experience

37.8%

Good experience

37.8%

Neutral

24.3%

~ from our NLP analysis of 37 combined software ratings.

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Private Data KardiaStation Professional collects from your iPhone

Data Linked to You: The following data may be collected and linked to your identity:
- Identifiers
Data Not Linked to You: The following data may be collected but it is not linked to your identity:
- Diagnostics