—— Run into issues on Met Opera? Get help pending when official support gets back to you!
—— Experiencing any of these problems? Get a solution tailored for you below;
Fix: Ensure that you are entering the correct ID number associated with your membership. Double-check for any typos or extra spaces. If you are c... ⇲
Fix: Log out of the app and then log back in. This can refresh your session and may help the app recognize your membership. OR Uninstall the a... ⇲
Fix: Check your internet connection. Ensure you have a stable connection, as interruptions can cause errors during the purchase process. Try swit... ⇲
Fix: Make sure you are logged into the correct account that holds the tickets. If you have multiple accounts, try logging into each one to see if... ⇲
Fix: If the app is prompting you to create a new account, try logging in with your existing credentials again. Ensure that you are using the corr... ⇲
Fix: Use the search function within the app to find specific items or tickets. While it may not be an alphabetical list, searching can help you l... ⇲