fix problems on RolliCool [iphone]

—— Run into issues on RolliCool? Get help pending when official support gets back to you!

RolliCool

Info:

company: Pro-com Products Inc.

: https://rollibot.com/support/

Chat with our AI-based RolliCool Support

🛠️ Common RolliCool Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

RolliCool has a horrible user interface

Fix: Try to familiarize yourself with the app's layout by exploring each section. Look for tutorials or guides online that may provide tips on na... ⇲

Cannot connect to Air Conditioner

Fix: Ensure that your Air Conditioner is powered on and in pairing mode. Check the app's settings to confirm that Bluetooth or Wi-Fi is enabled,... ⇲

Bugs issue

Spelling errors in the app

Fix: While this issue cannot be directly fixed by users, you can document the spelling errors and keep a list. If the app has a feedback option,... ⇲

RolliCool does not show current temperature

Fix: Ensure that the app has the necessary permissions to access location services. Go to Settings > Privacy > Location Services and enable it fo... ⇲

RolliCool gives false water full warning

Fix: Check the water tank of your Air Conditioner to ensure it is not actually full. If it is empty, try resetting the app or the device to clear... ⇲

Vents do not operate as advertised

Fix: Refer to the user manual of your Air Conditioner to ensure you are using it correctly. Sometimes, settings may need to be adjusted for optim... ⇲

UI issue

Display does not scale properly

Fix: Check your iPhone's display settings by going to Settings > Display & Brightness. Adjust the text size and display settings to see if it imp... ⇲

No indication of active heating or cooling

Fix: Check the settings within the app to see if there is an option to enable notifications or indicators for active heating or cooling. This may... ⇲

Customization issue

Timer is not programmable

Fix: Explore the app's settings to see if there is a timer feature that needs to be activated or configured. Sometimes, features are hidden under... ⇲

Cannot rename devices in the app

Fix: Check the app's settings or device management section to see if there is an option to rename devices. This is often found under device setti... ⇲

Compatibility issue

RolliCool does not connect to multiple devices

Fix: Ensure that each device is properly set up and within range of your iPhone. Check the app's documentation to see if there is a limit on the... ⇲

Difficult to pair with devices

Fix: Ensure that both your iPhone and the Air Conditioner are close to each other during the pairing process. Follow the pairing instructions car... ⇲

Network issue

Bluetooth connection issues

Fix: Make sure Bluetooth is enabled on your iPhone by going to Settings > Bluetooth. If the device is not showing up, try turning Bluetooth off a... ⇲

RolliCool does not remember WiFi

Fix: Ensure that you are entering the correct Wi-Fi credentials when prompted. If the app does not save them, try uninstalling and reinstalling t... ⇲

Registration issue

RolliCool requires registration

Fix: If registration is mandatory, complete the registration process using a valid email address. Check your email for a confirmation link to act... ⇲

Settings issue

Scheduling feature is ineffective

Fix: Double-check the scheduling settings to ensure they are configured correctly. Make sure the time zone is set correctly in the app settings.... ⇲

Cannot control temperature at set times

Fix: Check the app's scheduling feature to ensure it is set up correctly. Make sure the time zone and device settings are accurate. OR If the... ⇲

Updates issue

RolliCool does not provide updates

Fix: Check the app store for any available updates for RolliCool. Keeping the app updated can resolve many issues. OR If the app is not provid... ⇲

RolliCool has not been updated in years

Fix: If the app is outdated, consider looking for alternative apps that offer similar features and are actively maintained. OR Keep an eye on... ⇲

Support issue

Technical support is unhelpful

Fix: Document your issues clearly and try to find solutions through online forums or user communities where other users may have shared their exp... ⇲

Freezing issue

RolliCool freezes during use

Fix: Try closing the app completely and restarting it. If the problem persists, restart your iPhone to clear any temporary glitches. OR If fre... ⇲

Crashes issue

RolliCool crashes on certain devices

Fix: Check for any available updates for your iPhone's operating system and the app itself. Keeping both updated can resolve compatibility issues... ⇲