fix problems on OUCU [iphone]

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—— Run into issues on OUCU ? Get help pending when official support gets back to you!

OUCU Mobile
Info:
company: Michigan State University Federal Credit Union
: https://www.oucreditunion.org
: www.oucreditunion.org
Chat with our AI-based OUCU Support
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Login issue

Login currently not available

Fix: 1. Check the OUCU Mobile website or social media for any announcements regarding server maintenance or outages. If there is an outage, you m... ⇲

Logging out when accessing inbox

Fix: 1. Ensure that you have a stable internet connection. Unstable connections can cause the app to log you out unexpectedly. 2. Clear the app c... ⇲

Unable to sign in

Fix: 1. Double-check your username and password for any typos. Ensure that Caps Lock is not on and that you are entering the correct credentials.... ⇲

Password reset timing out

Fix: 1. Ensure that you are using a stable internet connection. If your connection is weak, it may cause the password reset process to time out.... ⇲

Username change causes login issues

Fix: 1. Ensure that you are using the correct new username. Double-check for any typos. 2. If you have recently changed your username, it may tak... ⇲
 
Updates issue

OUCU shows outdated savings information

Fix: 1. Refresh the app by pulling down on the screen to reload the data. This can help update the information displayed. 2. Check your internet... ⇲
 
Glitches issue

Glitchy and poor accessibility

Fix: 1. Ensure that your iPhone is running the latest version of iOS. Go to Settings > General > Software Update to check for updates. 2. Restart... ⇲
 
Bugs issue

eDeposit not working

Fix: 1. Ensure that you have a stable internet connection. A weak connection can prevent the eDeposit feature from functioning properly. 2. Check... ⇲
 
Crashes issue

OUCU crashes after update

Fix: 1. Restart your iPhone to clear any temporary glitches that may have occurred after the update. 2. Check for any additional updates for the... ⇲
 
Compatibility issue

Bad shape of iOS and web application

Fix: 1. Ensure that your iPhone is running the latest version of iOS. Go to Settings > General > Software Update to check for updates. 2. Clear t... ⇲
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 what users are saying
Bad experience
52.9%

Good experience
23.5%

Neutral
23.5%

~ from our NLP analysis of 17 combined software ratings.

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 Private Data OUCU collects from your iPhone
  1. Data Linked to You: The following data may be collected and linked to your identity:
    • Financial Info
    • Location
    • Contact Info
    • Contacts
    • User Content
    • Identifiers
    • Usage Data