fix problems on BLK [iphone]

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—— Run into issues on BLK? Get help pending when official support gets back to you!

BLK: Black Singles' Dating App
Info:
company: Affinity Apps, LLC
: https://www.blk-app.com/frequently-asked-questions
: www.blk-app.com
Chat with our AI-based BLK Support
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Privacy issue

Lack of detailed user profiles

Fix: To enhance your profile, take the time to fill out all available sections, including interests, hobbies, and a bio. This can encourage other... ⇲

Limited features compared to other dating apps

Fix: Maximize the use of the features available to you by fully engaging with the app's functionalities, such as profile optimization and active... ⇲
 
Customization issue

No option to indicate travel mode

Fix: If you are traveling and want to indicate your location, consider updating your profile to reflect your current city or location temporarily... ⇲

Limited matching options

Fix: To increase your matching options, consider broadening your search criteria in the app settings. This may include adjusting age ranges, dist... ⇲
 
Account issue

Account disabling without clear reason

Fix: If your account has been disabled, first check your email for any communication from BLK regarding the reason for the action. Sometimes, the... ⇲

Inconsistent account verification process

Fix: If you are having trouble with account verification, ensure that you are following the verification steps precisely as outlined in the app.... ⇲

Frequent account terminations for no apparent reason

Fix: Review the app's community guidelines to ensure you are not inadvertently violating any rules. Make sure your profile and interactions align... ⇲
 
Support issue

Poor customer service response times

Fix: To expedite your support request, ensure that you provide all necessary information in your initial message, including your account details,... ⇲
 
Security issue

High number of fake profiles

Fix: To avoid interacting with fake profiles, look for verified accounts or profiles with complete information and photos. If you encounter a sus... ⇲

Poor moderation of user content

Fix: If you encounter inappropriate content, use the app's reporting feature to flag it for review. This helps improve the community and encourag... ⇲

Unclear terms of service violations

Fix: Take the time to read the app's terms of service thoroughly to understand what constitutes a violation. This can help you avoid actions that... ⇲
 
Payments issue

Limited access to features without payment

Fix: Explore the free features available in the app and maximize their use. For example, focus on optimizing your profile and engaging with users... ⇲

Inability to see who liked your profile without payment

Fix: While you may not be able to see who liked your profile without payment, you can increase your visibility by actively liking and engaging wi... ⇲

Hidden matches to encourage payment

Fix: While you may not be able to see all matches without payment, focus on engaging with users you can see and maximize your interactions with t... ⇲
 
Glitches issue

Technical glitches causing app lag

Fix: If you experience lag, try closing other apps running in the background to free up memory. You can do this by double-tapping the home button... ⇲
 
Settings issue

Misleading distance settings

Fix: Check your location settings and ensure that the app is using your current location accurately. You can also manually adjust your search rad... ⇲
 
UI issue

Inconsistent profile display formatting

Fix: If you notice formatting issues, try clearing the app's cache by uninstalling and reinstalling it. This can help reset any display issues th... ⇲
 
Bugs issue

Lack of engagement from users

Fix: To increase engagement, consider actively liking and messaging users rather than waiting for them to reach out to you. This proactive approa... ⇲
  Have a specific Problem? Resolve Your Issue below:
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 what users are saying
Good experience
88.2%

Bad experience
6.4%

Neutral
5.4%

~ from our NLP analysis of 456,185 combined software ratings.

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Cougar Dating App - CougarD
Spill-App

 Private Data BLK collects from your iPhone
  1. Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
    • Identifiers
  2. Data Linked to You: The following data may be collected and linked to your identity:
    • Purchases
    • Location
    • Contact Info
    • User Content
    • Identifiers
    • Usage Data
    • Sensitive Info
  3. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Usage Data
    • Diagnostics

  Cost of Subscriptions
  1. Elite 1 Week: $19.99 Elite 1 Week
  2. 1 week Elite membership: $17.99 Elite Membership - 1 Week
  3. Boost - 1 Pack: $2.99 Boost - 1 Pack
  4. 1 month Elite membership: $19.99 Elite Membership - 1 Month
  5. 1 month Elite membership: $29.99 Elite Membership - 1 Month
  6. Really Like - 5 Pack: $2.99 Really Like - 5 Pack
  7. Super Like - 5 Pack: $4.99 Super Like - 5 Pack
  8. 1 month Elite membership: $19.99 Elite Membership - 1 Month
  9. Boost 1 Pack: $3.99 Boost 1 Pack
  10. 1 month premium membership: $9.99 Premium Membership - 1 Month