fix problems on Peoples Bank (WA) [iphone]

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Peoples Bank (WA)
Info:
company: Peoples Bank (WA)
: https://www.peoplesbank-wa.com/index.cfm?pageID=172
: peoplesbank-wa.com
Chat with our AI-based Peoples Bank (WA) Support
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Bugs issue

Inconsistent performance with Zelle

Fix: 1. Ensure that your app is updated to the latest version, as updates often fix bugs related to payment features. 2. Check your internet con... ⇲

Photo check deposit feature unreliable

Fix: 1. Ensure you are in a well-lit area when taking photos of your checks. Good lighting can improve the quality of the image. 2. Follow the a... ⇲
 
Slow issue

Peoples Bank (WA) runs slowly

Fix: 1. Close any background apps that may be consuming resources. Double-tap the home button (or swipe up from the bottom on newer iPhones) and... ⇲
 
UI issue

Outdated design

Fix: 1. Familiarize yourself with the app's layout and features. Sometimes, older designs can still be functional even if they are not visually a... ⇲

Peoples Bank (WA) does not rotate on iPad

Fix: 1. Check if the rotation lock is enabled on your iPad. Swipe down from the top-right corner to access the Control Center and ensure the rota... ⇲
 
Login issue

Touch ID and Face ID issues

Fix: 1. Ensure that Touch ID or Face ID is enabled for the Peoples Bank app. Go to Settings > Peoples Bank and check if the option is available.... ⇲

Requires constant re-authentication

Fix: 1. Check your app settings for any options related to session timeouts or security settings that may be causing frequent logouts. 2. Ensure... ⇲

Does not save login information

Fix: 1. Check if the app has a 'Remember Me' option during login and ensure it is selected. 2. If you are using a password manager, ensure it is... ⇲
 
Network issue

Cannot log in without Wi-Fi

Fix: 1. Check if your cellular data is enabled for the Peoples Bank app. Go to Settings > Cellular and ensure that the toggle for the app is turn... ⇲

Server downtime

Fix: 1. Check the bank's website or social media for any announcements regarding server maintenance or outages. 2. Try accessing the app at diff... ⇲
 
Updates issue

New updates cause functionality issues

Fix: 1. If you experience issues after an update, try restarting the app or your device to see if that resolves the problem. 2. Clear the app's... ⇲
 
Freezing issue

Peoples Bank (WA) freezes on landing page

Fix: 1. Force close the app by double-tapping the home button (or swiping up from the bottom) and swiping up on the Peoples Bank app. Then reopen... ⇲
 
Support issue

Poor customer service response

Fix: 1. Use the app's help or FAQ section to find answers to common questions. 2. If you need to contact customer service, try reaching out duri... ⇲
 
Payments issue

Inability to transfer money

Fix: 1. Ensure that your account is properly set up for transfers. Check your account settings in the app. 2. Verify that you have sufficient fu... ⇲
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 what users are saying
Good experience
95.5%

Bad experience
3.4%

Neutral
1.1%

~ from our NLP analysis of 1,295 combined software ratings.

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 Private Data Peoples Bank (WA) collects from your iPhone
  1. Data Linked to You: The following data may be collected and linked to your identity:
    • Location
    • Identifiers
    • Diagnostics
  2. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Financial Info
    • Contact Info
    • Contacts
    • User Content
    • Usage Data