fix problems on Audials Play [iphone]

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—— Run into issues on Audials Play? Get help pending when official support gets back to you!

Audials Play - Radio & Podcast
Info:
company: Audials AG
: https://support.audials.com/
: audials.com
Chat with our AI-based Audials Play Support
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Bugs issue

Cannot save place in podcast episodes

Fix: 1. Use bookmarks: If the app has a bookmarking feature, use it to mark your place in the episode. Check the app's settings or playback optio... ⇲

Playback does not resume after interruptions

Fix: 1. Check app settings: Go to the app settings and look for playback options. Ensure that 'Resume Playback' or similar options are enabled.... ⇲

Recording sometimes results in 0:00 files

Fix: 1. Check storage space: Ensure you have enough storage on your device for recordings. Go to Settings > General > iPhone Storage to check ava... ⇲

Bugs with playback after pausing

Fix: 1. Restart the app: If playback issues occur after pausing, close and reopen Audials Play to reset the playback state. 2. Check for updates... ⇲
 
UI issue

Requires multiple clicks to access favorites in CarPlay

Fix: 1. Create a shortcut: If your CarPlay allows for customization, create a shortcut to your favorites on the CarPlay home screen for easier ac... ⇲

UI looks dated

Fix: 1. Explore settings: Check if there are any themes or display settings in the app that can enhance the visual experience. 2. Provide feedba... ⇲
 
Slow issue

Occasional lag before stations start

Fix: 1. Check your internet connection: Ensure you have a stable Wi-Fi or cellular connection. If the connection is weak, try moving closer to th... ⇲
 
Customization issue

No option for scheduled recordings

Fix: 1. Set reminders: Use your phone's calendar or reminder app to set alerts for when you want to record specific shows. 2. Manually record: K... ⇲

No option to like songs

Fix: 1. Use a notes app: As a workaround, keep a list of songs you like in a notes app for easy reference. 2. Explore other apps: If liking song... ⇲

No option to permanently set favorites as front page

Fix: 1. Create a favorites playlist: If the app allows, create a playlist of your favorite stations for quick access. 2. Use bookmarks: If avail... ⇲
 
Compatibility issue

Inconsistent performance on iPad

Fix: 1. Restart the iPad: A simple restart can often resolve performance issues. Hold the power button and slide to power off, then turn it back... ⇲

Limited terrestrial station availability

Fix: 1. Use the search feature: Explore the app's search function to find specific stations that may not be listed prominently. 2. Check for upd... ⇲
 
Network issue

Buffering issues during signal drops

Fix: 1. Switch to offline mode: If possible, download content for offline listening to avoid buffering issues. 2. Check your internet connection... ⇲
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 what users are saying
Good experience
92.7%

Bad experience
3.8%

Neutral
3.5%

~ from our NLP analysis of 1,413 combined software ratings.

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 Private Data Audials Play collects from your iPhone
  1. Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
    • Identifiers
  2. Data Linked to You: The following data may be collected and linked to your identity:
    • Contact Info
    • User Content
    • Identifiers
    • Usage Data
  3. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Location
    • Search History
    • Identifiers
    • Diagnostics