fix problems on SilverCloud [iphone]

—— Run into issues on SilverCloud? Get help pending when official support gets back to you!

SilverCloud

Info:

company: LandAirSea System

: http://www.landairsea.com/pages/contact-us

: www.landairsea.com

Chat with our AI-based SilverCloud Support

🛠️ Common SilverCloud Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

SilverCloud freezes

Fix: 1. Force close the app: Double-click the Home button (or swipe up from the bottom of the screen on iPhones without a Home button) to view al... ⇲

Inaccurate location updates

Fix: 1. Check location settings: Go to Settings > Privacy > Location Services. Ensure that Location Services are enabled and that SilverCloud is... ⇲

Slow issue

Lag in tracking

Fix: 1. Check your internet connection: Ensure you have a stable internet connection, either through Wi-Fi or cellular data. If the connection is... ⇲

Payments issue

Difficult to change subscription plans

Fix: 1. Access subscription settings: Open the SilverCloud app, go to your account settings, and look for subscription options. Follow the prompt... ⇲

High monthly subscription cost

Fix: 1. Review subscription options: Check if there are different tiers or plans available that may better fit your budget. Sometimes, annual pla... ⇲

Notifications issue

Limited notification options

Fix: 1. Adjust notification settings: Go to Settings > Notifications > SilverCloud. Ensure that notifications are enabled and customize the alert... ⇲

UI issue

Map display issues

Fix: 1. Refresh the map: Try zooming in and out or panning the map to refresh the display. This can sometimes resolve temporary glitches. 2. Clea... ⇲

Difficult to navigate app

Fix: 1. Familiarize yourself with the layout: Spend some time exploring the app's features and settings. Look for a tutorial or help section that... ⇲

Network issue

No real-time tracking

Fix: 1. Enable background app refresh: Go to Settings > General > Background App Refresh and ensure it is enabled for SilverCloud. This allows th... ⇲

Device stops sending location

Fix: 1. Check location settings: Go to Settings > Privacy > Location Services and ensure that SilverCloud is allowed to access your location. If... ⇲

Bugs issue

History not displayed correctly

Fix: 1. Refresh the history section: Navigate to the history tab in the app and pull down to refresh the data. This can help load the most recent... ⇲

Crashes issue

SilverCloud crashes

Fix: 1. Force close the app: Double-click the Home button (or swipe up) to view all open apps. Swipe up on SilverCloud to close it. Reopen the ap... ⇲

Support issue

Customer service unresponsive

Fix: 1. Check for alternative support options: Look for FAQs or help sections within the app or on the SilverCloud website that may provide answe... ⇲

Battery issue

Battery life issues

Fix: 1. Adjust location settings: Go to Settings > Privacy > Location Services and set SilverCloud to 'While Using the App' instead of 'Always'.... ⇲

Features issue

Limited features for the price

Fix: 1. Explore all features: Make sure you are fully aware of all the features included in your subscription. Sometimes, users overlook function... ⇲

Updates issue

Inconsistent update frequency

Fix: 1. Check for updates regularly: Make it a habit to check the App Store for updates to SilverCloud. Regularly updating the app can help ensur... ⇲