—— Run into issues on Dual Camera Split Videos? Get help pending when official support gets back to you!
—— Experiencing any of these problems? Get a solution tailored for you below;
Fix: Check your device's volume settings. Ensure that the media volume is turned up and not muted. You can do this by using the volume buttons on... ⇲
Fix: Ensure that the microphone is not obstructed. Check if there is any case or cover that might be blocking the microphone. Remove any obstruct... ⇲
Fix: Check the lighting conditions in your environment. Poor lighting can cause color changes in video. Try to record in a well-lit area or adjus... ⇲
Fix: Check the app settings for camera orientation options. Some apps have a toggle for switching between vertical and horizontal modes. Look for... ⇲
Fix: Check the app settings for audio mixing options. Some apps allow you to adjust the audio levels of different video sources. Look for an audi... ⇲
Fix: Ensure that the microphone is enabled for screen recording. Go to Settings > Control Center > Customize Controls, and add Screen Recording.... ⇲
Fix: Adjust the audio settings within the app if available. Look for any options that allow you to increase the audio output or adjust the gain s... ⇲
Fix: Check the audio levels of both the reaction video and the original video. Use an audio editing tool to balance the levels before recording y... ⇲
Fix: Check the connection of the external microphone. Ensure it is securely plugged into the device and that there are no loose connections. OR... ⇲
Fix: Use a third-party translation service or app to manually translate the video content. You can copy the video description or subtitles and pa... ⇲
Fix: Force close the app and restart it. To do this, swipe up from the bottom of the screen (or double-click the home button) to view the app swi... ⇲
Fix: Check the app's settings for any recording time limits. Some apps have restrictions on recording duration, which can often be adjusted in th... ⇲
Fix: Ensure that you have enough storage space on your device. Go to Settings > General > iPhone Storage to check available space and delete unne... ⇲
Fix: Check if the app has a multi-window or split-screen mode in the settings. Some apps may have this feature hidden in the options menu. OR... ⇲
Fix: Use a video editing app to format your recordings for Instagram and TikTok. You can edit the video dimensions and add any necessary features... ⇲