fix problems on Tunity [iphone]

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—— Run into issues on Tunity? Get help pending when official support gets back to you!

Tunity: Hear Any Muted TV Live
Info:
company: AudioStreamTV Inc.
: http://www.tunity.com
: www.tunity.com
Chat with our AI-based Tunity Support
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Crashes issue

Tunity crashes frequently

Fix: Check for updates to the Tunity app in the App Store. Developers often release updates to fix bugs and improve stability. Go to the App Stor... ⇲
 
Customization issue

Inability to manually select channels

Fix: Try using the app in a different location or environment. Sometimes, the app may not detect channels properly due to interference or signal... ⇲
 
Ads issue

Ads poorly timed with content

Fix: If you notice that ads are interrupting key moments, try to time your use of the app to avoid critical scenes. This may require some plannin... ⇲

Ads difficult to dismiss

Fix: Look for a 'skip' or 'close' button on the ad. Sometimes these buttons are small or not immediately visible, so take a moment to search for... ⇲
 
Permissions issue

Location services required for scanning

Fix: If you are uncomfortable with location services, check if you can manually input your location in the app settings. This may allow you to by... ⇲
 
Audio issue

Audio cuts out after ads

Fix: After an ad, try pausing and then resuming the audio playback. This can sometimes reset the audio stream and restore sound. OR Check your... ⇲

Lag time between audio and video

Fix: Try adjusting the audio delay settings if available in the app. Some apps allow you to sync audio manually to match the video better. OR... ⇲

Requires multiple attempts to sync audio

Fix: Ensure that your device is close to the TV and that there are no obstructions that could interfere with the audio signal. This can improve t... ⇲
 
Bugs issue

Tunity fails to detect channels

Fix: Ensure that your device's Wi-Fi is connected and functioning properly, as a weak connection can affect channel detection. Restart your route... ⇲

Frequent error messages

Fix: Clear the app's cache if possible. Go to Settings > Tunity and look for an option to clear cache or data. This can help resolve persistent e... ⇲
 
Compatibility issue

Inconsistent performance across devices

Fix: Ensure that all devices are running the latest version of the app. Check for updates in the App Store for each device. OR Compare the set... ⇲
 
UI issue

User interface issues

Fix: Familiarize yourself with the app's layout by exploring all menus and options. Sometimes, user interface issues can stem from unfamiliarity... ⇲
 
Payments issue

Subscription cost perceived as high

Fix: Evaluate your usage of the app. If you find that you use it frequently, consider the subscription as a worthwhile investment. If not, explor... ⇲
 
Network issue

Limited functionality in crowded environments

Fix: Try using the app in a quieter location where there is less background noise. This can help improve the app's ability to detect audio and sy... ⇲
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 what users are saying
Good experience
79.1%

Bad experience
16.8%

Neutral
4.0%

~ from our NLP analysis of 9,059 combined software ratings.

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 Private Data Tunity collects from your iPhone
  1. Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
    • Identifiers
  2. Data Linked to You: The following data may be collected and linked to your identity:
    • User Content
  3. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Location
    • Contact Info
    • Identifiers
    • Usage Data
    • Diagnostics