fix problems on Rotimatic [iphone]

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—— Run into issues on Rotimatic ? Get help pending when official support gets back to you!

Rotimatic Mobile
Info:
company: Zimplistic Private Limited
: https://support.rotimatic.com/en/
: rotimatic.com
Chat with our AI-based Rotimatic Support
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Crashes issue

Crashes when accessing settings

Fix: 1. Clear the app cache by going to Settings > General > iPhone Storage, find the Rotimatic app, and select 'Offload App'. This will remove t... ⇲

Repeated app crashes

Fix: 1. Ensure your iPhone is updated to the latest iOS version. 2. Clear the app cache by offloading the app and reinstalling it to remove any c... ⇲
 
Account issue

Does not send OTP for account setup

Fix: 1. Check your phone's signal strength and ensure you have a good network connection. 2. Verify that you have entered the correct phone numbe... ⇲
 
Network issue

Inconsistent connection status

Fix: 1. Ensure that your Rotimatic machine is within range of your Wi-Fi router and that there are no obstructions. 2. Restart both your Rotimati... ⇲

Inability to operate machine remotely

Fix: 1. Ensure that your Rotimatic machine is connected to Wi-Fi and that the app is properly linked to the machine. 2. Check the app settings to... ⇲
 
Messages issue

Messages from support not visible

Fix: 1. Check your app settings to ensure notifications are enabled for the Rotimatic app. Go to Settings > Notifications > Rotimatic and toggle... ⇲
 
Video issue

No functionality beyond video

Fix: 1. Ensure that you have the latest version of the app installed. Go to the App Store and check for updates. 2. Restart the app and try navig... ⇲
 
Freezing issue

Rotimatic hangs without explanation

Fix: 1. Force close the app and restart it. If it continues to hang, restart your iPhone. 2. Check for any available updates for the app in the A... ⇲

Unresponsive app during critical operations

Fix: 1. Ensure that your iPhone has sufficient storage space and is not running low on memory. Close any unnecessary apps running in the backgrou... ⇲
 
UI issue

Poor user interface design

Fix: 1. Familiarize yourself with the app layout by exploring all sections. Sometimes, user experience improves with usage. 2. Look for any user... ⇲
 
Support issue

Slow response from customer support

Fix: 1. Check the app for any FAQs or troubleshooting guides that may address your issue without needing to contact support. 2. Document your iss... ⇲

No customer service phone number available

Fix: 1. Look for support options within the app or on the official website, such as live chat or email support. 2. Check if there are any communi... ⇲

Inadequate troubleshooting guidance

Fix: 1. Look for a help or support section within the app that may provide troubleshooting tips. 2. Check the official website for user manuals o... ⇲
 
Login issue

Difficult login/account setup

Fix: 1. Ensure you are using the correct email and password. If you forgot your password, use the 'Forgot Password' feature to reset it. 2. Check... ⇲
 
Payments issue

Restocking fee charged for faulty product

Fix: 1. Review the return policy on the official website to understand the terms regarding faulty products. 2. If you believe the product is faul... ⇲
 
Compatibility issue

Rotimatic fails to recognize connected device

Fix: 1. Ensure that the Rotimatic machine is powered on and in the correct mode for connection. 2. Restart both the app and the Rotimatic machine... ⇲
 
Bugs issue

Frequent errors during roti preparation

Fix: 1. Ensure that you are following the recipe and instructions provided in the app accurately. 2. Check the ingredients and ensure they are fr... ⇲
 
Quality issue

Lack of quality control in product

Fix: 1. Document any issues you encounter with the product and keep records of your experiences. 2. Share your feedback through the app or websit... ⇲
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 what users are saying
Good experience
57.9%

Bad experience
37.9%

Neutral
4.1%

~ from our NLP analysis of 1,158 combined software ratings.

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 Private Data Rotimatic collects from your iPhone
  1. Data Linked to You: The following data may be collected and linked to your identity:
    • Contact Info
  2. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Location
    • Contact Info
    • User Content
    • Identifiers
    • Diagnostics