fix problems on Маруся [iphone]

—— Run into issues on Маруся? Get help pending when official support gets back to you!

Маруся – голосовой помощник!

Info:

company: V Kontakte OOO

: https://help.mail.ru/marusia/support

Chat with our AI-based Маруся Support

🛠️ Common Маруся Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

Маруся does not launch on iPhone, stuck on loading screen

Fix: 1. Force close the app: Double-click the Home button (or swipe up from the bottom of the screen on iPhone X and later) to view all open apps... ⇲

Маруся only available in Russian, no option to switch to English

Fix: 1. Change the device language: Go to Settings > General > Language & Region. Change the iPhone language to Russian. This may allow the app t... ⇲

Compatibility issue

Маруся feels like a scaled version of the iPhone app on iPad

Fix: 1. Adjust display settings: Go to Settings > Display & Brightness and check if changing the display settings (like text size or zoom) improv... ⇲

Glitches issue

Маруся has significant glitches

Fix: 1. Update the app: Check the App Store for any available updates for the Маруся app. Keeping the app updated can resolve many glitches and i... ⇲

Audio issue

Voice assistant does not respond well to commands

Fix: 1. Check microphone settings: Ensure that the app has permission to access the microphone. Go to Settings > Privacy > Microphone and make su... ⇲

Customization issue

Limited music options, only radio available

Fix: 1. Explore third-party music apps: Consider using other music streaming apps like Spotify or Apple Music alongside Маруся for a wider select... ⇲

Settings issue

No option to control smart home devices via app buttons

Fix: 1. Check for smart home integration: Ensure that your smart home devices are compatible with the Маруся app. Look for any settings within th... ⇲

Have a specific Problem? Resolve Your Issue below:

what users are saying

Good experience

73.8%

Bad experience

19.0%

Neutral

7.1%

~ from our NLP analysis of 42 combined software ratings.

Switch to these Alternatives:

Yandex with Alice

Яндекс.Клавиатура

МегаФон

t2. Новый уровень

ВТБ Мобайл: оператор связи

билайн

YOTA

Умный Дом.ру

Парковки России

VPN Snail - Proxy service

Private Data Маруся collects from your iPhone

Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
- Contact Info
- Identifiers
- Usage Data
Data Linked to You: The following data may be collected and linked to your identity:
- Location
- Contact Info
- Contacts
- User Content
- Identifiers
- Usage Data
- Diagnostics

Cost of Subscriptions

VK Music: $1.99 VK Music
VK Music: $1.99 VK Music
VK Music: $1.99 VK Music
VK Combo: $2.49 VK Combo
VK Combo: $2.49 VK Combo
VK Music: $1.99 VK Music
VK Music: $1.99 VK Music