fix problems on Keurig [iphone]

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Keurig
Info:
company: Keurig Green Mountain, Inc.
: http://support.keurig.com/
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UI issue

Difficult to navigate

Fix: Familiarize yourself with the app by exploring each section. Take notes on where key features are located. You can also check for any user g... ⇲

Complicated order management

Fix: Take time to explore the order management section of the app. Create a checklist of steps needed to manage orders effectively, which can hel... ⇲

Back button resets progress

Fix: Instead of using the back button, use the app's navigation menu to return to previous screens. This can help maintain your progress without... ⇲

Inability to easily swap or remove items from orders

Fix: Check if there is an edit option in the order summary before finalizing your purchase. If not, consider removing all items and starting a ne... ⇲
 
Login issue

Inconsistent login between app and website

Fix: Ensure that you are using the same credentials for both the app and the website. If you have forgotten your password, use the 'Forgot Passwo... ⇲

Keurig signs users out unexpectedly

Fix: Check your app settings to see if there is an option to stay logged in. If not, consider using a password manager to quickly log back in whe... ⇲
 
Bugs issue

Remote brew feature often fails

Fix: 1. Ensure that your Keurig machine is connected to the same Wi-Fi network as your iPhone. 2. Restart both your iPhone and the Keurig machine... ⇲
 
Search issue

Limited filtering options

Fix: Explore the app's settings to see if there are any options to customize your filtering preferences. If not, consider providing feedback thro... ⇲
 
Notifications issue

Notifications do not function properly

Fix: Check your iPhone's notification settings by going to Settings > Notifications > Keurig. Ensure that notifications are enabled and set to yo... ⇲
 
Permissions issue

Requires location services and VPN off

Fix: Go to Settings > Privacy > Location Services and ensure that location services are enabled for the Keurig app. If you are using a VPN, disco... ⇲
 
Support issue

Poor customer service response times

Fix: Utilize the app's FAQ or help section for immediate answers to common questions, which can save time while waiting for a response. OR Doc... ⇲
 
Payments issue

Issues with credit card management

Fix: Double-check that your credit card information is entered correctly in the app. Go to the payment settings and re-enter your card details if... ⇲
 
Settings issue

Auto delivery settings are confusing

Fix: Review the auto delivery settings carefully and take notes on how to adjust them. If the app has a help section, refer to it for guidance on... ⇲
 
Compatibility issue

Lack of Apple Watch companion app

Fix: Use your iPhone to manage all app functions and consider using the iPhone's features to track your brewing preferences instead of relying on... ⇲

No Siri integration

Fix: Explore the app to see if there are any built-in voice commands or shortcuts that can be used instead of Siri. You can also create shortcuts... ⇲
 
Customization issue

Difficult to track caffeine intake

Fix: Keep a manual log of your caffeine intake using a notes app or a dedicated health tracking app. This can help you stay aware of your consump... ⇲

Inability to edit favorite brewing settings

Fix: Check if there is an option to edit favorites in the app settings. If not, consider deleting the favorite and re-adding it with the desired... ⇲
 
Syncing issue

Keurig does not sync with machine reliably

Fix: Ensure that both your iPhone and the Keurig machine are connected to the same Wi-Fi network. Restart both devices to refresh the connection.... ⇲
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 what users are saying
Good experience
94.1%

Bad experience
3.4%

Neutral
2.6%

~ from our NLP analysis of 41,319 combined software ratings.

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 Private Data Keurig collects from your iPhone
  1. Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
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    • Contact Info
    • Search History
    • Browsing History
    • Identifiers
    • Usage Data
  2. Data Linked to You: The following data may be collected and linked to your identity:
    • Purchases
    • Financial Info
    • Location
    • Contact Info
    • User Content
    • Search History
    • Browsing History
    • Identifiers
    • Usage Data
    • Diagnostics