fix problems on Telco [iphone]

​

—— Run into issues on Telco ? Get help pending when official support gets back to you!

Telco Mobile
Info:
company: Telco Community Credit Union
: http://www.telcoccu.org
: www.telcoccu.org
Chat with our AI-based Telco Support
   Hello! How can I assist you?  

characters left:
 
Loading issue

Telco will not open and times out

Fix: Force close the app by swiping it away in the app switcher, then reopen it. If the problem persists, restart your iPhone to clear any tempor... ⇲
 
Account issue

Needs password reset option

Fix: If you cannot remember your password, look for a 'Forgot Password?' link on the login screen. Follow the prompts to reset your password via... ⇲

Cannot use multiple devices without being locked out

Fix: Limit your logins to one device at a time to avoid being locked out. If you need to switch devices, log out of the app on the first device b... ⇲
 
Features issue

No mobile check deposit feature

Fix: Check if the app has any updates that may include new features like mobile check deposit. If not, consider using a different banking app tha... ⇲

Mobile deposit button missing

Fix: Check if your app is updated to the latest version, as features can be added in updates. If the button is still missing, it may not be avail... ⇲
 
Glitches issue

Glitches with the app

Fix: Clear the app's cache by deleting and reinstalling the app. This can help resolve glitches caused by corrupted data. OR Ensure your iPhon... ⇲
 
Network issue

Connection error despite working wifi

Fix: Toggle your Wi-Fi off and on again in your iPhone settings. This can refresh the connection and resolve temporary issues. OR Try switchin... ⇲
 
Payments issue

Apple Pay not available

Fix: Check if your device supports Apple Pay and that it is set up correctly in your Wallet app. Ensure that the app you are using is compatible... ⇲

Charging for online deposits

Fix: Review the terms and conditions of your account to understand any fees associated with online deposits. If you find the fees excessive, cons... ⇲
 
Login issue

Hit or miss login issues

Fix: Ensure that you are using the correct username and password. If you have trouble remembering them, consider using a password manager. OR... ⇲
 
UI issue

UI needs improvement

Fix: Familiarize yourself with the current layout and features. Sometimes, understanding the design can help mitigate confusion. OR Provide fe... ⇲
 
Bugs issue

Software did not recognize check amount

Fix: Ensure that the check is placed on a flat surface with good lighting when taking a photo for deposit. This can help the software read the am... ⇲
 
Slow issue

Slow to update expenses and transactions

Fix: Ensure that your internet connection is stable. A weak connection can delay updates. Try switching between Wi-Fi and cellular data to see if... ⇲
  Have a specific Problem? Resolve Your Issue below:
characters left:


 what users are saying
Good experience
93.0%

Bad experience
4.1%

Neutral
2.9%

~ from our NLP analysis of 3,696 combined software ratings.

 Switch to these Alternatives:
BR Telco Mobile Banking
Telco Plus Credit Union Mobile
Telco Triad Mobile Branch
Champion CU Mobile Banking
CTFCU Mobile Banking
MountainCU Mobile
FBEMC Mobile App
Telcoe Arkansas
TelComm Mobile
Self-Help CU Mobile Banking

 Private Data Telco collects from your iPhone
  1. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Financial Info
    • Location
    • Identifiers
    • Usage Data
    • Diagnostics