fix problems on UNest [iphone]

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—— Run into issues on UNest? Get help pending when official support gets back to you!

UNest: Investing for Your Kids
Info:
company: U-Nest, LLC
: https://unest.co/faqs/
: unest.co
Chat with our AI-based UNest Support
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Payments issue

Automatic deposits not processed without contacting support

Fix: Verify that your bank account information is correctly entered in the app. Go to the settings and check the payment methods to ensure everyt... ⇲

Account setup fee charged without completion

Fix: Review your account setup process to ensure that all required steps were completed. If you believe you were charged incorrectly, check your... ⇲

Withdrawal process delays

Fix: Check the app for any notifications or messages regarding your withdrawal request. Sometimes, additional verification may be required. OR... ⇲
 
Bugs issue

Gifting feature not functioning

Fix: Ensure that you are using the latest version of the app. Check for updates in the App Store and install any available updates. OR Try log... ⇲

Pending gifts not reflecting in portfolio

Fix: Refresh the app or log out and back in to see if the pending gifts update in your portfolio. OR Check if there are any notifications rega... ⇲
 
Account issue

Lack of clear account statements

Fix: Navigate to the account statements section in the app and ensure you are selecting the correct date range for your statements. OR If stat... ⇲

Difficulty in closing accounts

Fix: Review the app's help section for specific instructions on how to close your account, as there may be a designated process to follow. OR... ⇲
 
Security issue

Inadequate security measures

Fix: Enable two-factor authentication if available in the app settings to enhance your account security. OR Regularly update your password and... ⇲
 
UI issue

Limited visibility of investment performance

Fix: Check if there are any filters or settings in the app that may be limiting the visibility of your investment performance. Adjust these setti... ⇲

Confusing user interface for some features

Fix: Take advantage of any tutorial or help sections within the app that explain how to use specific features more clearly. OR Consider lookin... ⇲
 
Crashes issue

UNest crashes or freezes

Fix: Ensure that your device's operating system is up to date, as compatibility issues can cause crashes. Go to Settings > General > Software Upd... ⇲
 
Support issue

Invalid email addresses for support

Fix: Check the app's official website or help section for the correct contact information for support, as it may differ from what is listed in th... ⇲
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 what users are saying
Good experience
91.7%

Bad experience
5.6%

Neutral
2.7%

~ from our NLP analysis of 3,677 combined software ratings.

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 Private Data UNest collects from your iPhone
  1. Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
    • Identifiers
  2. Data Linked to You: The following data may be collected and linked to your identity:
    • Financial Info
    • Contact Info
  3. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • User Content
    • Identifiers
    • Diagnostics

  Cost of Subscriptions
  1. UNest Monthly Membership: $4.99 Access to UNest features and services
  2. UNest Annual Membership: $39.99 Access to UNest features and services
  3. UNest Monthly $9.99 Membership: $9.99 Access to UNest features and services
  4. UNest Plus Annual Membership: $79.99 Access to UNest Plus features and services