fix problems on Club Avolta [iphone]

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—— Run into issues on Club Avolta? Get help pending when official support gets back to you!

Club Avolta
Info:
company: Dufry A.G.
: https://www.avoltaworld.com
: www.clubavolta.com
Chat with our AI-based Club Avolta Support
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Bugs issue
Points not credited

Fix: 1. Check your transaction history: Ensure that the transactions for which you expect points have been completed successfully. Sometimes, pen... ⇲
Inconsistent discounts

Fix: 1. Check the terms and conditions: Make sure you are aware of the specific terms for each discount. Some discounts may only apply to certain... ⇲
Items disappear from cart

Fix: 1. Ensure you are logged in: Make sure you are logged into your account when adding items to your cart. If you are not logged in, items may... ⇲
Error when scanning

Fix: 1. Ensure good lighting: Make sure you are scanning in a well-lit area to improve the scanning accuracy. Avoid glare and shadows on the item... ⇲
 
Search issue
Search function not working

Fix: 1. Restart the app: Close the app completely and reopen it. This can sometimes resolve temporary glitches affecting the search function. 2.... ⇲
 
Crashes issue
Club Avolta crashes

Fix: 1. Update the app: Go to the App Store, tap on your profile icon, and check for updates for Club Avolta. Install any available updates to fi... ⇲
 
Slow issue
Slow performance

Fix: 1. Close background apps: Double-tap the home button (or swipe up from the bottom of the screen) to view open apps. Swipe up on apps you are... ⇲
 
UI issue
Difficult to navigate

Fix: 1. Familiarize yourself with the layout: Spend some time exploring the app to understand its layout and features. Look for a tutorial or hel... ⇲
Complicated to use

Fix: 1. Explore the app: Spend some time navigating through the app to familiarize yourself with its features and layout. Look for a tutorial or... ⇲
 
Customization issue
Manual submission of receipts required

Fix: 1. Keep digital copies: Take photos of your receipts and store them in a dedicated folder on your phone for easy access when submitting. 2.... ⇲
 
Support issue
No customer support

Fix: 1. Check the app for FAQs: Look for a help or FAQ section within the app that may address common issues and provide guidance. 2. Use communi... ⇲
 
Loading issue
Refreshing issues

Fix: 1. Pull to refresh: If the app has a refresh option, try pulling down on the screen to refresh the content manually. 2. Restart the app: Clo... ⇲
 
Screen issue
White screen after login

Fix: 1. Force close the app: Double-tap the home button (or swipe up from the bottom of the screen) to view all open apps. Swipe up on the Club A... ⇲
 
Updates issue
Limited offers

Fix: 1. Check for updates: Ensure you are using the latest version of the app, as updates may introduce new offers and promotions. 2. Explore dif... ⇲
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 what users are saying
Good experience
82.6%

Bad experience
14.6%

Neutral
2.9%

~ from our NLP analysis of 591 combined software ratings.

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 Private Data Club Avolta collects from your iPhone
  1. Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
    • Search History
  2. Data Linked to You: The following data may be collected and linked to your identity:
    • Contact Info
  3. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Location
    • Search History
    • Usage Data