fix problems on MYAOCU [iphone]

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—— Run into issues on MYAOCU ? Get help pending when official support gets back to you!

MYAOCU Mobile
Info:
company: Advantage One Credit Union
: https://www.myaocu.com/security-and-privacy
: www.myaocu.com
Chat with our AI-based MYAOCU Support
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Screen issue

screen orientation issue on iPad

Fix: 1. Check if the screen rotation lock is enabled on your iPad. Swipe down from the top-right corner to access the Control Center and ensure t... ⇲
 
Payments issue

deposit checks fail

Fix: 1. Ensure that you are following the app's guidelines for check deposits, including taking clear photos of the front and back of the check.... ⇲
 
Slow issue

MYAOCU is slow

Fix: 1. Close any unnecessary background applications to free up system resources. 2. Clear the app's cache by uninstalling and reinstalling it t... ⇲
 
Login issue

constant logouts

Fix: 1. Ensure that you are using the latest version of the app, as updates may fix logout issues. 2. Check your device's settings to ensure that... ⇲

session timeout issues

Fix: 1. Check your app settings to see if there is an option to extend session time or keep the session active. 2. Ensure that your device's date... ⇲
 
Bugs issue

features often don't work

Fix: 1. Ensure that you have a stable internet connection, as many features require connectivity to function properly. 2. Restart the app to see... ⇲

Touch ID bug

Fix: 1. Go to your device's settings and navigate to Touch ID & Passcode. Ensure that Touch ID is enabled for the MYAOCU Mobile app. 2. Try remov... ⇲
 
Crashes issue

MYAOCU crashes frequently

Fix: 1. Ensure that your device's operating system is up to date, as compatibility issues can cause crashes. 2. Clear the app's cache by uninstal... ⇲
 
Account issue

credit card still shows after closure

Fix: 1. Check if there is an option within the app to remove closed accounts or cards. Navigate to the account settings and look for options rela... ⇲
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 what users are saying
Good experience
97.7%

Bad experience
1.1%

Neutral
1.1%

~ from our NLP analysis of 621 combined software ratings.

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 Private Data MYAOCU collects from your iPhone
  1. Data Linked to You: The following data may be collected and linked to your identity:
    • Financial Info
    • Location
    • Contact Info
    • Contacts
    • User Content
    • Identifiers
    • Usage Data
    • Diagnostics
  2. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Diagnostics