fix problems on Minimotors Dualtron [iphone]

—— Run into issues on Minimotors Dualtron? Get help pending when official support gets back to you!

Minimotors Dualtron

Info:

company: Zhejiang Dualtron Escooter Co., Ltd

: https://www.dual-tron.cn/

Chat with our AI-based Minimotors Dualtron Support

🛠️ Common Minimotors Dualtron Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

Bugs with the app

Fix: Ensure that you are using the latest version of the Minimotors Dualtron app. Go to the App Store, search for the app, and check if an update... ⇲

Cannot leave lights on without animations

Fix: Check the app settings to see if there is an option to disable animations for the lights. Navigate to the settings menu within the app and l... ⇲

Network issue

Bluetooth connectivity issues

Fix: Make sure Bluetooth is enabled on your iPhone. Go to Settings > Bluetooth and toggle it on. Also, ensure that your Dualtron scooter is power... ⇲

Difficulty pairing new devices

Fix: Ensure that the new device is in pairing mode. Refer to the device's manual for instructions on how to enable pairing mode, as this can vary... ⇲

Bugs issue

Minimotors Dualtron does not control lights

Fix: Verify that the app has the necessary permissions to control the lights. Go to Settings > Privacy > Bluetooth and ensure the Minimotors Dual... ⇲

Overall app instability

Fix: Regularly restart your iPhone to clear temporary files and refresh the system, which can help improve app stability. OR If the app remain... ⇲

Compatibility issue

Incompatibility with Dualtron City

Fix: Check the app's compatibility list to ensure that your version of the app supports the Dualtron City model. If it does not, you may need to... ⇲

Limited model support

Fix: Check the app's official website or user manual for a list of supported models. If your model is not listed, it may not be compatible with t... ⇲

Poor performance on iOS

Fix: Clear the app's cache by going to Settings > General > iPhone Storage, finding the Minimotors Dualtron app, and selecting 'Offload App'. Thi... ⇲

Updates issue

Frequent updates without fixes

Fix: Keep track of the app's update notes in the App Store to see if specific issues are being addressed. If you notice a pattern, consider waiti... ⇲