fix problems on Power Pet Door [iphone]

—— Run into issues on Power Pet Door? Get help pending when official support gets back to you!

Power Pet Door

Info:

company: High Tech Pet Products, Inc.

: https://www.hitecpet.com

: www.hitecpet.com

Chat with our AI-based Power Pet Door Support

🛠️ Common Power Pet Door Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

Power Pet Door requires frequent reinstallation after updates

Fix: 1. Ensure that your iPhone is running the latest version of iOS. Go to Settings > General > Software Update to check for updates. 2. Uninst... ⇲

Timers disappear intermittently

Fix: 1. Check if the app has permission to run in the background. Go to Settings > Power Pet Door > Background App Refresh and ensure it is enabl... ⇲

Network issue

WiFi connection issues persist

Fix: 1. Restart your WiFi router by unplugging it for 10 seconds and then plugging it back in. 2. Ensure that your iPhone is connected to the co... ⇲

Power Pet Door fails to connect remotely

Fix: 1. Ensure that your iPhone has a stable internet connection, either through WiFi or cellular data. Test your connection by browsing the web.... ⇲

Long connection times

Fix: 1. Close any unnecessary apps running in the background to free up resources. Double-tap the home button (or swipe up from the bottom on new... ⇲

Requires multiple resets to connect

Fix: 1. Ensure that your WiFi network is stable and that your iPhone is within range of the router. 2. Try resetting your network settings by go... ⇲

Limited functionality when away from home

Fix: 1. Ensure that remote access is enabled in the app settings. Check if there are any specific settings that need to be configured for remote... ⇲

Server issues impact connectivity

Fix: 1. Check the app's status on social media or forums to see if other users are experiencing similar issues. 2. Restart the app and your iPho... ⇲

Power Pet Door does not maintain connection

Fix: 1. Check your WiFi settings and ensure that the app has permission to use WiFi in the background. Go to Settings > Power Pet Door > Backgrou... ⇲

Inability to control door remotely

Fix: 1. Ensure that remote access is enabled in the app settings and that you are logged in with the correct account. 2. Check your internet con... ⇲

Notifications issue

Inconsistent notifications

Fix: 1. Check the notification settings for the app by going to Settings > Notifications > Power Pet Door and ensure that notifications are enabl... ⇲

Slow issue

Power Pet Door lags significantly

Fix: 1. Clear the app cache by going to Settings > General > iPhone Storage, find the Power Pet Door app, and select 'Offload App'. This will rem... ⇲

Settings issue