fix problems on Yatra [iphone]

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—— Run into issues on Yatra? Get help pending when official support gets back to you!

Yatra - Flights, Hotels & Cabs
Info:
company: Yatra.com
: http://www.yatra.com
Chat with our AI-based Yatra Support
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Payments issue

High service and convenience fees

Fix: Before booking, compare the total cost of the flight, hotel, or cab on Yatra with other travel booking platforms. This can help you understa... ⇲

Problems with payment processing

Fix: Ensure that your payment method is valid and has sufficient funds. Check with your bank or payment provider if there are any restrictions on... ⇲

Unethical fee retention during cancellations

Fix: Review the cancellation policy before booking to understand any fees that may apply. This can help you make informed decisions about your bo... ⇲
 
Bugs issue

Booking errors and cancellations

Fix: Double-check all booking details before finalizing your purchase. Ensure that dates, times, and personal information are correct to avoid er... ⇲

Frequent technical issues

Fix: Ensure that your app is updated to the latest version. Go to the App Store, search for Yatra, and check if an update is available. Updates o... ⇲
 
UI issue

Inaccurate date selection

Fix: When selecting dates, use the calendar view to ensure you are choosing the correct dates. Pay attention to any highlighted dates that may in... ⇲

Poor user interface

Fix: Familiarize yourself with the app layout. Spend some time exploring different sections to understand where features are located. This can he... ⇲

Difficulty in modifying bookings

Fix: Check the app for a 'Manage Bookings' section where you can view and modify your existing bookings. Make sure to read the terms regarding mo... ⇲

Confusing fare confirmations

Fix: Take screenshots of fare confirmations and any terms associated with your booking. This can help clarify any confusion when reviewing your b... ⇲
 
Support issue

Unresponsive email support

Fix: If you have sent an email and have not received a response, try following up with another email referencing your original inquiry. Include a... ⇲

Inability to connect with live agents

Fix: Look for a live chat feature within the app or on the website. This can often provide quicker access to support than waiting for a phone cal... ⇲
 
Notifications issue

Excessive notifications

Fix: Go to your phone's settings, find the Yatra app, and adjust notification settings to limit the types of notifications you receive. You can c... ⇲
 
Account issue

Issues with guest information during booking

Fix: Double-check all guest information before finalizing the booking. Ensure that names, ages, and other details are entered correctly to avoid... ⇲
 
Customization issue

Limited options for additional services

Fix: Explore the app thoroughly to see if there are hidden sections for additional services. Sometimes, these options are not immediately visible... ⇲
  Have a specific Problem? Resolve Your Issue below:
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 what users are saying
Good experience
80.9%

Bad experience
15.6%

Neutral
3.5%

~ from our NLP analysis of 1,307 combined software ratings.

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 Private Data Yatra collects from your iPhone
  1. Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
    • Contact Info
    • Usage Data
  2. Data Linked to You: The following data may be collected and linked to your identity:
    • Contact Info
  3. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Contact Info
    • User Content
    • Identifiers
    • Usage Data
    • Diagnostics