fix problems on Dokonoko [iphone]

—— Run into issues on Dokonoko? Get help pending when official support gets back to you!

Dokonoko - Dogs&Cats Photo App

Info:

company: Hobonichi Co., Ltd.

: http://manual.dokonoko.jp/index

: www.dokonoko.jp

Chat with our AI-based Dokonoko Support

🛠️ Common Dokonoko Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

Notifications stop loading

Fix: 1. Check Notification Settings: Go to your iPhone's Settings > Notifications > Dokonoko. Ensure that 'Allow Notifications' is turned on. Als... ⇲

User pages fail to load

Fix: 1. Check Internet Connection: Ensure you have a stable internet connection. Try switching between Wi-Fi and cellular data to see if the issu... ⇲

Bugs issue

Unable to follow users

Fix: 1. Check App Permissions: Go to Settings > Dokonoko and ensure that all necessary permissions are granted, especially for network access. 2... ⇲

Uploads issue

Bugs prevent photo uploads

Fix: 1. Check File Size and Format: Ensure that the photos you are trying to upload meet the app's requirements for size and format. If they are... ⇲

Loading issue

General feed does not load photos

Fix: 1. Check Internet Connection: Ensure you have a stable internet connection. Try switching between Wi-Fi and cellular data. 2. Clear App Cac... ⇲

Crashes issue

Dokonoko crashes after short usage

Fix: 1. Update the App: Ensure you are using the latest version of Dokonoko. Go to the App Store, check for updates, and install if available. 2... ⇲

Login issues after reinstallation

Fix: 1. Check Credentials: Ensure that you are entering the correct username and password. If you have forgotten your password, use the 'Forgot P... ⇲

Have a specific Problem? Resolve Your Issue below:

what users are saying

Good experience

98.3%

Bad experience

0.9%

Neutral

0.9%

~ from our NLP analysis of 116 combined software ratings.

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Private Data Dokonoko collects from your iPhone

Data Linked to You: The following data may be collected and linked to your identity:
- Location
- Contact Info
- User Content
- Identifiers
Data Not Linked to You: The following data may be collected but it is not linked to your identity:
- Usage Data
- Diagnostics